7.5t Customer Delivery & Installation Driver

Berry Recruitment; Bolton; On-site; GBP 40,000 - 60,000; Full time

Job summary

Berry Recruitment seeks experienced 7.5t Drivers in Bolton. The role involves safely delivering, installing, and collecting electrical products while providing exceptional customer service. Ideal candidates will possess a C1 driving license and demonstrate strong communication skills.

Qualifications

• Passion for delivering excellent customer service.
• Experience driving a 7.5t vehicle or criteria to train for license.
• Proper equipment handling and manual handling skills.

Responsibilities

• Safely deliver and install electrical products at customers' premises.
• Engage with customers and maintain communication with site throughout deliveries.
• Comply with transport legislation and safety policies.

Skills

Customer Service

Communication

Problem-Solving

Manual Handling

Equipment Handling

Education

Full UK/EU C1 driving license

Driver Certificate of Professional Competence Qualification (DCPC)

Job description

Berry Recruitment is looking for experienced 7.5t Drivers in Aylesbury

Pay Rate: £16.50 PH.

Location: Bolton, BL5 1EE

Shift pattern: 40 hours a week, 5 days on, 3 days off rota pattern

Job description

All 7.5t Customer Delivery and Installation Drivers play a critical role in helping everyone enjoy amazing technology. Your responsibilities include safely delivering, installing, and collecting a range of electrical products into customers' homes, such as White Goods, Televisions, and Cookers. You will also provide excellent customer service to support our market leadership.

Responsibilities:

• Safely deliver, install, and demonstrate White Goods, Televisions, and Cookers at customers' premises.
• Engage with customers, keep them informed, and ensure delivery and installation are performed to high standards following best practices.
• Maintain communication with your site throughout the day to manage delivery requests, resolve issues, and seek guidance as needed.
• Use the handheld device (Savvy) correctly, completing visits and obtaining customer signatures.
• Coordinate with manufacturers during deliveries when necessary.
• Handle products safely and support colleagues in doing the same.
• Meet the physical requirements of the role.
• Maintain professional development, including driving license and training updates.

• Manage load volumes during the day, adjusting and securing loads safely using provided equipment.
• Comply with all transport legislation and laws.
• Follow driving regulations, site requirements, and health and safety policies to ensure safety for customers and colleagues.
• Drive safely, respecting other road users.
• Represent the company as a brand ambassador, demonstrating values and customer-first behaviors.
• Deliver and collect tote boxes and products from retail stores.

Required skills and experience:

• A passion for delivering excellent customer service.
• Strong verbal communication skills, both on the phone and face-to-face.
• Flexible work approach, able to work alone or with colleagues.
• Proper equipment handling and manual handling skills, following health and safety training.
• Responsibility for personal learning and development.
• Experience driving a 7.5t vehicle or meet criteria to train for license (e.g., 6 months driving a 3.5t vehicle with no blameworthy accidents and no more than 3 penalty points).
• Ability to problem-solve calmly and efficiently to meet business and customer needs.

Qualifications:

• A full UK/EU C1 driving license (max 6 penalty points) or criteria to work towards it.
• Driver Certificate of Professional Competence Qualification (DCPC).
• Driver Qualification (incomplete in the original, please specify or clarify if needed).