7.5t Customer Delivery Driver

Aircraft Maintenance Systems; Tewkesbury; On-site; GBP 35,000; Full time

Job summary

Join a dynamic delivery team as a 7.5t Customer Delivery Driver, where you will be the face of a well-known brand! This role goes beyond driving; you'll engage with customers, deliver furniture, and ensure a positive experience. With a focus on teamwork and customer satisfaction, you'll lift and manoeuvre heavy items while showcasing your excellent customer service skills. Enjoy a competitive salary, performance-related bonuses, and a range of benefits including discounts, health cashback options, and career progression opportunities. This is your chance to make a difference in customers' lives while building a rewarding career!

Benefits

Employee Discount Scheme

Medicash Health Cashback

Income Protection

Pension Scheme

Discounted Gym Membership

Cycle to Work Scheme

Annual Leave Buy & Sell Scheme

Enhanced Maternity Leave

Access to Retail Trust Services

Learning and Development Programmes

Qualifications

• Must have a valid UK driving licence and CPC card.
• Experience in commercial driving and customer-facing roles is essential.

Responsibilities

• Deliver and assemble furniture while ensuring customer satisfaction.
• Maintain vehicle cleanliness and report defects.

Skills

Customer Service Skills

Manual Handling

Driving Skills (7.5t)

Communication Skills

Digital Tachograph Knowledge

Education

UK Driving Licence Cat C1

Valid Driver’s CPC DQ Card

Tools

PDA Scanner

Job description

7.5t Customer Delivery Driver - (Tewkesbury) - £34,844 p.a. + benefits. As part of a two-person delivery team, our Customer Delivery Drivers will deliver mattresses, bed frames, and furniture products into customers' homes and may help to assemble the products in their room of choice, being a key representative of the Bensons brand.

Are you a friendly, customer-focused 7.5-tonne driver with experience in home deliveries and lifting heavy goods?

This is not just a driving role. You will be the face of our business, so having excellent customer service skills and the ability to lift and manoeuvre heavy items of furniture every day, with manual handling experience is essential.

Bonus Scheme
We offer a performance-related bonus of up to £95 per week for meeting targets. The targets include Microlise driving style, NPS, stock loss, and bed frame assembly. We understand that joining a new company comes with additional learning; therefore, for the first 12 weeks with us whilst you are onboarding, we will support you with a guaranteed performance-related bonus of £20 each week for 12 weeks.

So, what will you do?

• Lift and manoeuvre customers' orders including beds, mattresses, and/or bedroom furniture to the room of the customer's choice as part of a 2-man delivery team, ensuring the home is left clean and tidy.
• Engage all customers by communicating in a warm, friendly, and professional manner, ensuring they are left with a positive impression of our service, championing Bensons products, and delivering a great customer experience.
• Complete your deliveries on time, keeping your customers informed by calling ahead.
• Use the PDA scanner and complete paperwork to ensure customers' orders are delivered correctly and accurately.
• Support an environment and culture within Bensons for Beds where the customer is at the centre of everything we do.
• Ensure your vehicle is clean and fit for the next delivery, monitoring for roadworthiness and reporting any defects.

Who do we want?

• You must have a UK driving licence Cat C1 along with a valid driver’s CPC DQ card / valid drivers digital card.
• Previous commercial driving experience in a 7.5t vehicle.
• Previous experience and understanding of using digital tachographs.
• Good people skills and some previous experience in a customer-facing role.
• Ability to lift and manoeuvre heavy items of furniture with manual handling experience is essential.
• Understanding of EU Driving legislation and tachograph law.
• Desirable experience of using a PDA.
• Please note that for insurance purposes you should be aged 21 years or over.

What will you get?

In addition to that we offer you all these extra benefits:

• Employee discount scheme for Bensons products.
• Medicash - cashback options for Health and Wellbeing services (dental, optical, virtual GP, other healthcare services, and more).
• Unum Income Protection - for peace of mind if you’re off work long term due to illness.
• Pension scheme – provided by Legal & General.
• Discounted Gym membership.
• Cycle to Work scheme.
• Annual leave buy & sell scheme – you can top up your holiday entitlement or sell unused days to suit you.
• Enhanced maternity and adoption leave.
• Access to Retail Trust services (guidance and support on retail issues, mental health, wellbeing & financial topics).
• Learning and development programmes to gain new knowledge and skills.
• Career progression – access to internal opportunities to build your career within Bensons for Beds.