6985 - Business Manager - Estates and Facilities Management - Yorkshire and The Humber Probatio[...]

Ministry of Justice; England; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

The Ministry of Justice is seeking a Business Manager to provide essential support to the Head of Operational Function in overseeing and managing Estates and Facilities Management. The ideal candidate will facilitate communication among staff, oversee compliance with health and safety regulations, and manage stakeholder relationships across various projects and initiatives.

Benefits

Annual Leave of 25 days on appointment

Access to a range of training and development opportunities

Local Government Pension Scheme (LGPS)

Flexibility for part-time and job-sharing working patterns

Employee-run networks for diverse groups

Qualifications

• Experience in Estates or Facilities Management desirable.
• Completion of IOSH within the first three months required if not already achieved.
• Proven ability to manage multiple stakeholders and projects.

Responsibilities

• Serve as the Single Point of Contact (SPOC) for Estates/FM Enquiries.
• Support regional Health, Safety, and Fire (HSF) matters.
• Manage the operational portfolio and monitor health and safety compliance.

Skills

Leadership

Collaboration

Communication

Problem Solving

Education

NVQ Level 4 or equivalent in a relevant subject

Job description

Barnsley, Beverley, Bradford, Bridlington, Dewsbury, Doncaster, Grimsby, Halifax, Harrogate, Huddersfield, Hull, Leeds, Northallerton, Rotherham, Scarborough, Scunthorpe, Sheffield, Skipton, Wakefield, York

Region

Yorkshire and the Humber

Closing Date

02-Jul-2025

Business Unit

NPS YatH Corporate Services (2021)

Post Type

Fixed Term, Loan, Secondment

Other

Number of jobs available

1

Reserve List

12 Months

Job ID

6985

Descriptions & requirements

Job Advert Summary:

We are seeking a proactive, adaptable and experienced individual for an innovative role in Yorkshire and the Humber, supporting Estates and Facilities Management (FM). The successful candidate will be a key point of contact for management teams. This role requires frequent travel across regional office locations. Previous experience in Estates or FM is desirable.

Key Responsibilities:

• Serve as the Single Point of Contact (SPOC) for Estates/FM Enquiries.
• Collaborate with Business Managers on office moves, refurbishments, and estate projects.
• Support regional Health, Safety, and Fire (HSF) matters, contributing to the Regional Estates Strategy.
• Liaise with MoJ Estates on lease arrangements, amendments, and renewals.
• Oversee planned and backlog maintenance, ensuring projects stay on track.
• Monitor and escalate critical job issues, chairing fortnightly meetings with Area Property Operations Managers.
• Provide regular updates to Corporate Services on FM performance and regional estate issues.
• Act as the SPOC for various regional processes, including OccuEye, Matrix Room Booking, Probation Finder queries, and Sustainability Projects.
• Work with IT and Digital teams on new demands, telephony issues, and escalations.
• Contribute to governance procedures by working with the Regional Estates Board secretariat.

The list above is not exhaustive, and the role may evolve to include line management and other responsibilities in accordance with the Business Manager job description. Completion of IOSH within the first three months is required if not already achieved.

Overviewof thejob

The Business Manager post within the Function or Cluster provides support to the Head of Operational Function, including making recommendations to them about operationalandadministrativerequirements.
The jobholder acts as an interface between the Head of Operational Function and Divisional Hub, cluster staff and other agencies on a wide range of issues.
This is a non-operational post although an understanding of the wide range of Probation procedures, and policies across the organisation both operationally and at HQ are required.
The jobholder will report directly to the Head of Operational Function and have linemanagement responsibilities for the Diary Manager and Senior AdministrativeOfficers

Summary

The purpose of the role is to provide support to the Head of Operational Function. Thejobholder will ensure that performance across the Function or Cluster is monitored, that issues are highlighted and opportunities to improve efficiency and effectivenessareproactivelypursued.
The job holder will ensure the Head of Operational Function and others as appropriate,are informed of priority matters and are given options and/or recommendations tohelpthemtooperate effectively.

The job holder will ensure that good working relationships with Head of OperationalFunction and are maintained by communicating priorities effectively.
The jobholder acts as a single point of contact for the Operational Function on a number of key areas including Litigation, Complaints, Information Assurance, Communication, Business Continuity, providing appropriate signposting as necessary.

The jobholder will ensure effective management of the estate portfolio within their remit, acting as Single Point of Contact / Estates Liaison Officer and has overall management of Health and Safety within Division/Function/Cluster including compliance with Health, Safety and Fire Regulations (H&S)

The post holder will ensure all risk assessments are undertaken and staff are madeaware oftheir personalresponsibilitytowardH&S compliance
The jobholder will also manage relationships and liaise with a range of internal andexternal stakeholders and support the partnership working in the Function or Cluster.

Responsibilities,Activities&Duties

The job holder will be required to carry out the following responsibilities, activities andduties:


AssistwithDeputy Director/Headof OperationalFunction’s workload

• Have oversight of the Head of Operational Function workload, ensuring thatworkisprioritisedappropriatelyandthatdeadlinesaremet
• Ensure that all papers/correspondence submitted to the Head of OperationalFunction are reviewed, and actioned and that correspondence is responded toonthe HeadofOperationalFunction’sbehalf.
• Monitor the Functional or Cluster Delivery Plan and risk register, ensuring the HeadofOperationalFunctioniskeptinformedofprogress,
•Effectivemanagementofhealthandsafetywithinoperationalportfolio
• Manage the clusters approach to Business Continuity, Information Security and DataProtection
•Workwithcolleaguestodevelopplansandstrategiestodeal withrisks.
•Ensureoperationalandmanagementinformationsystemsareinplaceto
monitorandreportonperformancebydivision,locality,functionandcluster
identifying operational, resource or organisational issues that may impact onperformance
•Analysebusinessinformation,determining relevanceandbenefitsand
compiling information reports for the Head of Operational Function and seniormanagers
•UpdatetheHeadofOperationalFunctiononpoliciesandprocedures,the
implicationsforcolleaguesandprovisionofrecommendationsforaction.
• Identify national and divisional priorities and support the Head of OperationalFunctiontorespondtoemergentissues
• Promote a culture of innovation and continuous improvement, undertakingreviewsandmaking recommendationsasnecessary
•Attendmeetingsonbehalf ofthe HeadofOperationalFunctionwhen
necessary,maintaining aprofessionalimageatalltimes.
•Ensuresystemsareinplaceforthemanagementofinvestigations
commissionedbytheHeadofOperationalFunction.
•EnsuremechanismsareinplacetomonitortheFunctionalorCluster
establishmentandcompletetheNationalWorkforcePlanning Tool.

Managerelationships andstakeholders

•Lead,facilitateandparticipateinworking partiesandundertake special
projectsasrequired
• Work with other Business Managers across the Division to share best practiceandmaximisebusinessimprovements
• Collaborate with NPS and HMPPS colleagues to maintain effective controls inServiceLevel Agreementsandothercontracts.
• Establish effective working relationships with internal and external colleagues

Determinetheeffectiveuseof resources

Work with Finance BP, HRBP, System Change Manager on budget matters, workforceplanning andotheroperationalissues,examples:
•Agreebudgetsandunitcostsforprogrammesofwork
•Make proposalsforexpenditureonprogrammesofwork
•Manage budgetsandprovideunitcostingsforactivities
•Adviseonfinancial andresourcingissuestoinformobjectivesandforward
planning.
•Haveresponsibilityforbanking withintheoperationalfunction,including
imprest

EffectivelyManageandDevelopstaff

• Manage and develop staff by providing effective supervision/coaching/appraisal
•Demonstrate leadershipskillsindealing withstaff
•Addresspoorperformance
•Ensuresicknessabsenceinitiativesareappliedtoachieveperformance
objectivesandenhanceproductivity
• Address conduct issues and resolve conflict. Resolve capability/grievance/harassment/complaints in accordance with organisationalpolicies
•Implementhumanresourcepolicies.

Usecommunicationeffectively

•Providing information,feedbackandadvice
•Chair andparticipateinmeetingsusing appropriateskills,stylesand
approaches
•InWales,toensuretheprovisionsoftheWelshLanguage Schemearefully
implementedinall aspectsofclusterwork.

Enhanceyourownperformance

• Liaise with staff to receive, collate and analyse information, developing systemsand compiling reports as necessary using data to identify trends and takeappropriateactiontomaintainandenhanceperformance
•Plan,implementandmanage systemsfortheexchangeofsensitive
information,dataandintelligence

ManageDiversity andQuality

•Developacultureandsystemsthatpromote equalityandvaluediversity
Implement the diversity policies of the service and collaborate effectively withtheEqualitiesandDiversityUnit

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alternations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation scheme and shall be discussed in the first instance with the Job Holder.

Behaviours

• Leadership
• Working Together
• Making EffectiveDecisions
• Developing SelfandOthers
• Delivering atPace
• andmanaging therelationshipswitharangeofstakeholders
• Demonstrate experience in using a range of software packages to present, analyse & undertake reports, demonstrate experience reviewing andensuring qualityofreports

Technicalrequirements

• NVQ Level 4 or equivalent in a relevant subject (or appropriate practical experience)

Additional Information

Some roles in probation require employees to have access to additional intelligence systems that require a higher level of vetting. An example of this, is the multi-agency ‘Visor’ system. If you are applying for a role that requires you to access systems such as Visor, you will be expected to undertake additional vetting for this once you commence in post, in addition to the pre-employment checks

Internal staff who meet the criteria could be considered for a loan but must have prior approval from their line manager and Head of Services before applying.

Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working.Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised roles, the successful candidate(s) will be appointed to aMoJoffice location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.

Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance withthe HMPPS’ Flexible Working policy.

Benefits

The MoJ offers a range of benefits:

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service, plus public holidays.Leave for part-time and job share posts will be calculated on a pro-rata basis

Pension

The National Probation Service is covered by the Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund (GMPF).Please visit www.gmpf.org.uk for further information.

Please note: Any current Civil Servant who is a member of the PCSPS, by accepting an offer of employment to the National Probation Services will be opted out of the PCSPS and auto enrolled into the Local Government Pension Scheme.

Training

The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.

Networks

The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender.

Eligibility

All candidates are subject to security and identity checks prior to taking up post

Support

• A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
• Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
• For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on www.GOV.UK or Childcare Choices .You can determine your eligibility at https://www.childcarechoices.gov.uk/ .
• Paid paternity, adoption and maternity leave.
• Free annual sight tests for employees who use computer screens.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

• To Transformative Business Services (0345 241 5358 (Monday to Friday 8am - 6pm) or e mail [e-mail] );
• To Ministry of Justice Resourcing team( [e-mail] );
• To the Civil Service Commission (details available here )

As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the TBS Recruitment Enquiries Team.

For more information on applying for a role as a candidate with a disability or long-term condition, please watch our animated videos .

Diversity & Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

A Great Place to Work for Veterans

The "Making the Civil Service a Great Place to work for veterans" initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.
For further details about the initiative and eligibility requirements visit: https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans

Redeployment Interview Scheme

Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ is committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.

MoJ is able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidates will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.

Civil Service Nationality Rules

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) https://www.gov.uk/settled-status-eu-citizens-families
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window) https://www.gov.uk/government/publications/nationality-rules

Reserve list

A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles.

Contact Information

MoJ:

If you require any assistance please e mail [e-mail]

Please quote the job reference 6985

HMPPS

If you require any assistance please e mail [e-mail]

Please quote the job reference 6985

Job Description Attachment

NPS-JES-0043_Pay-Band-4-Business-Manager_v3.0.pdf(Job Description Attachment)

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Leadership

Working Together

Making Effective Decisions

Delivering at Pace

Experience

We will assess your experience for this role via the following methods

Statement of Suitability

Statement of Suitability

Guidance for the Statement of Suitability

The role is to be fixed term for 12 months with potential to be permanent. Location is anywhere in PS YatH but you must be able to undertake frequent travel around the region.

Evidence of Experience

Statement of Suitability

Interview stage assessments

Interview Dates

Expected week Commencing 14th July 2025

Behaviours

Leadership

Working Together

Making Effective Decisions

Delivering at Pace

Developing Self and Others

Strengths

Strengths will be assessed but these are not shared in advance. To learn more about Strengths and how they are assessed please click here .

Use of Artificial Intelligence (Al)

You must ensure that any evidence submitted as part of your application, including your CV, statement of suitability and behaviour examples, are truthful and factually accurate. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own.