6-12m contract Customer Service Administrator, tech savvy - Central London, £27K Hybrid

Angela Mortimer Plc- W1D; London; Hybrid; GBP 24,000 - 30,000; Full time

Job summary

A leading technology client is seeking a Customer Service Administrator in London. This varied role involves acting as the first point of contact for clients, providing administration support while collaborating with multiple teams. The ideal candidate will possess excellent communication skills and Microsoft Office proficiency. This position offers hybrid working, contributing to a dynamic and engaging environment.

Qualifications

• Proven track record in client services and administration.
• Excellent verbal and written communication skills.
• Strong attention to detail and ability to juggle tasks.

Responsibilities

• Act as the first point of contact for clients.
• Provide and process all relevant administration and documentation.
• Collaborate with teams to ensure efficient service delivery.

Skills

Communication

Attention to Detail

Time Management

Client Service

Microsoft Office

Education

English based degree or relevant experience

Job description

6-12M CONTRACT

Our technology client is seeking a client focused Customer Service Administrator to join their office of approx 160pp. Working within a collaborative team.

Acting as the first point of contact for clients who are looking to use their various software services.

A varied role requiring a excellent communication skills, someone tech savvy, a fast learner who will beliaising closely with other teams (Business Development, Production, Software Engineering and Technical Delivery teams) to ensure the delivery of a seamless, efficient service, providing and processing all relevant administration and documentation.

THE PERSON

Bright and engaging, with a willingness to learn and use initiative.

Have excellent verbal and written communication skills (English based degree or relevant experience)

Strong attention to detail, time management and the ability to juggle tasks, adapt and work under pressure.

Proficient in Microsoft Office applications.

A team player with a flexible attitude to meet the changing needs of the business and clients.

Proven track record in a client services - administrative

Hybrid working 3 days in the office, 2 from home - 9-5.30pm, with occasional remote support outside of core hours.

IMMEDIATE START