52117 – UX Researcher

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This client is a top 5 tech giant and owner of some of the world’s most popular social media platforms and instant messaging apps, connecting billions of people across the globe.

This organization is seeking a highly motivated and experienced UX researcher to join our team and help us revolutionize the future of work. As a key member of our research team, you will contribute to multiple research initiatives across the organization, encompassing both foundational and tactical research. Your primary focus will be on understanding the needs and challenges of organizations worldwide and identifying opportunities to enhance their work processes and outcomes.

We are looking for excellent communicators who are knowledgeable about research devoted to understanding people, curious about the relationship between technology and work, comfortable in a fast-moving organization, open-minded about learning new research methods, committed to high-quality and rigorous research, and focused on influencing the future of work.

• Bachelor’s degree with 7+ years of relevant experience in user experience, applied research, and/or product research and development or a Master’s degree with 5+ years of relevant experience, or a PhD with 2+ years relevant experience
• Relevant experience within user experience, applied research setting, and/or product research and development
• Experience conducting in-depth interviews, focus groups, concept testing, or usability testing
• Interest in and experience executing hands-on, primary research
• Experience translating research findings into strategic narratives

Responsibilities:

• Work closely with product and business teams to identify research topics
• Act as a thought leader in the domain of research, advocating for the people who could use our products
• Design and execute end-to-end custom primary research using various methods
• Design studies that address both user behavior and attitudes
• Work independently and autonomously
• Manage and prioritize research plans in ambiguous and fast-changing environments, aligning and efficiently executing critical insights while working with multiple stakeholders
• Communicate results and suggestions in compelling and creative ways
• Collaborate cross-functionally with design, product management, content strategy, engineering, and marketing
• Generate insights that fuel ideation and evaluate designs

Preferred qualifications:

• Experience with consumer products, consumer insights, or product development
• Degrees in fields related to human behavior, such as Human-Computer Interaction, Psychology, Sociology, Communication, Information Science, Media Studies, Computer Science, or Economics