5-Star Luggage Porter & Guest Concierge

Leisurejobs; Greater London; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading hospitality hotel is looking for a Luggage Porter to provide exceptional guest services. You will be the first point of contact, ensuring guests feel welcomed and valued. Responsibilities include assisting with luggage, providing local knowledge, and maintaining a professional demeanor. Benefits include discounts at various hotels and a supportive work culture. This role is perfect for someone who enjoys interacting with people and delivering memorable experiences.

Benefits

Hotel discounts

Free meals on duty

Flexible holiday scheme

Qualifications

• Must be personable and professional, taking pride in service delivery.
• Physical ability to lift and move luggage.

Responsibilities

• Greet guests upon arrival and departure with a smile.
• Assist guests with luggage to and from their rooms.
• Provide accurate local knowledge to guests.
• Maintain entrance area's cleanliness and safety.

Skills

Exceptional customer service

Strong communication skills

Local knowledge of Liverpool

Professional demeanor

Job description

A leading hospitality hotel is looking for a Luggage Porter to provide exceptional guest services. You will be the first point of contact, ensuring guests feel welcomed and valued. Responsibilities include assisting with luggage, providing local knowledge, and maintaining a professional demeanor. Benefits include discounts at various hotels and a supportive work culture. This role is perfect for someone who enjoys interacting with people and delivering memorable experiences.