5-Star Food & Beverage Assistant – Guest Experience

02- Food & Beverage; Greater London; On-site; GBP 26,000 - 29,000; Full time

Benefits offered by this job

Free meals on duty

Uniform provided and dry cleaned

Discounted employee friends & family

Food and beverage discounts

Christmas gifts and employee parties

Introduce a friend scheme

Cycle to work scheme

UK attraction discounts Merlin Entert…

Taste card

Life assurance scheme

Employee assistance programme

Arora star employee recognition

Long service recognition award

Job summary

Intercontinental London O2 on Greenwich Peninsula seeks a Food & Beverage Assistant to deliver memorable guest experiences across our award-winning outlets. Join a five-star hotel with 453 bedrooms, premium dining, and vibrant events.

You will serve food and drinks, listen to guests, make recommendations, handle payments, and keep tables refreshed in a fast-paced, team-focused environment. Benefits include 28 days holiday, free meals on duty, uniform provided, staff discounts, and recognition

Qualifications

• Excellent communication skills and a professional appearance.
• Ability to work as part of a team in a fast-paced hotel environment.
• Confident in delivering high-quality service with attention to detail.

Responsibilities

• Serve food and drinks in assigned outlets in a timely, friendly manner.
• Listen to guest needs and build rapport to enhance guest experience.
• Provide knowledgeable recommendations on food and beverages and handle payments.
• Clear and reset tables after service.

Skills

Excellent communication

Team player

Professional appearance

Calm under pressure

Job description

Intercontinental London O2 on Greenwich Peninsula seeks a Food & Beverage Assistant to deliver memorable guest experiences across our award-winning outlets. Join a five-star hotel with 453 bedrooms, premium dining, and vibrant events.

You will serve food and drinks, listen to guests, make recommendations, handle payments, and keep tables refreshed in a fast-paced, team-focused environment. Benefits include 28 days holiday, free meals on duty, uniform provided, staff discounts, and recognition