486410 Specialist Vehicle Standards Assessor

Government Recruitment Service; Larkhill; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Disability Confident employer scheme

Job summary

Government Recruitment Service in Kidderminster is seeking a Specialist Vehicle Standards Assessor to help raise vehicle testing standards and deliver excellent customer experience.

You will interpret documentation and data to make sound decisions, communicate clearly with customers, and provide guidance and recommendations in a service-led environment. This is a permanent, on-site, full-time role with a salary from £39,727 a year.

Qualifications

• Understanding of Vehicle Testing and related schemes and processes.
• Ability to raise service standards and improve customer experience.
• Strong communication skills and ability to provide guidance and recommendations.

Responsibilities

• Raise service standards and make decisions to improve customer experience.
• Communicate clearly with customers and provide guidance and recommendations.
• Engage with stakeholders to influence and challenge where needed.

Job description

486410 Specialist Vehicle Standards Assessor

Do you have an understanding of Vehicle Testing, its schemes and processes?

Do you enjoy providing excellent customer experience within a service lead organisation?

Do you have an interest or experience in interpreting documentation, data, and information to make sound decisions?

To be successful in this role you will need to have the following experience:We are looking for an individual who can raise service standards and be willing to make decisions to improve customer experience, while contributing to the development and continual enhancement of services.As a confident communicator, you will deliver the right messages to the customer in a professional and clear way. Excellent communication skills are pivotal to this role with the ability to provide guidance and effective recommendations, where your exceptional engagement and relationship building skills will enable you to influence and challenge.

Proud member of the Disability Confident employer scheme

Company: Government Recruitment Service

Salary: from £39,727 a year

Hours: Full-time

Location: Kidderminster

Working pattern: On-site

Job type: Permanent

Summary

Do you have an understanding of Vehicle Testing, its schemes and processes?

Do you enjoy providing excellent customer experience within a service lead organisation?

Do you have an interest or experience in interpreting documentation, data, and information to make sound decisions?

Essential requirements

To be successful in this role you will need to have the following experience:We are looking for an individual who can raise service standards and be willing to make decisions to improve customer experience, while contributing to the development and continual enhancement of services.As a confident communicator, you will deliver the right messages to the customer in a professional and clear way. Excellent communication skills are pivotal to this role with the ability to provide guidance and effective recommendations, where your exceptional engagement and relationship building skills will enable you to influence and challenge.

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.