3rd Line Support / Project Engineer

ZipRecruiter; Romsey; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A leading Managed Service Provider in the UK seeks a 3rd Line Support / Project Engineer. This hybrid role offers the chance to work with the latest technology while collaborating in a dynamic team. Responsibilities include resolving incidents, managing projects, and ensuring smooth system operations. Ideal candidates will have strong skills in Azure, 365, and networking, with a desire for professional growth within an encouraging work culture.

Qualifications

• Experience with Azure, 365, Windows, Intune, Entra ID.
• Impressive technical problem-solving skills sought.
• Desire to excel in the MSP environment.

Responsibilities

• Resolve incidents passed on from 2nd line support.
• Perform project rollouts, including 365 implementations.
• Ensure systems are updated, running smoothly, and troubleshoot network issues.

Skills

Azure

365

Networking

Cyber

Intune

Entra ID

Job description

Job Description

3rd Line Support / project Engineer (Azure, 365, Networking, Cyber) - £40,000 - £55,000 – hybrid

• Do you want an opportunity to further your career with the most cutting-edge technology within the MSP space?
• Do you want to be an impressive 3rd line support engineer that gets heavily involved with projects in a dynamic, growing team?
• Do you want a business that values collaboration, offers flexibility, and invests in your professional development?

You’ll be working with an exceptional, fast growing Managed Service Provider working alongside their support team as a final point of technical escalation. This role will involve BAU, projects, and there is so much room for progression. There is a direct roadmap from a career point of view & they’re a fantastic business, with exceptional leadership and somewhere that values their workers, offering that family feel culture.

Primary Responsibilities:

• Technologies: experience with Azure, 365, Windows, Intune, Entra ID, Networking, Cyber
• Resolving Incidents: Resolved technical problems passed on from 2nd line.
• Project Roll outs: for example, entire 365 roll-outs
• Keep Systems Running Smoothly: Do regular updates, fix network problems, and apply patches.
• Help Users: Support staff with any problems using their hardware, software, or internet.
• Work with the Team: Support the wider 3rd line support team and help with bigger technical problems or projects.
• Documentation: Log issues, how they were fixed, and any system changes.

We are looking for an impressive 3rd Line Support engineer that wants to excel in the MSP space using the latest cutting-edge technology.

3rd Line Support / project Engineer (Azure, 365, Networking, Cyber) - £40,000 - £55,000 – hybrid