3rd Line Support Engineer - Managed Service Provider

Hamilton Barnes Associates Limited; West Midlands Combined Authority; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading Cisco Partner seeks a 3rd Line Support Engineer to join their growing team. This permanent role involves providing senior-level support, managing Routing and Switching issues, and requires CCNA certification. The position offers competitive salary ranging from GBP 40,000 to 55,000, reflecting the demand for skilled professionals in the Managed Service Provider sector.

Qualifications

• Strong proficiency in CCNA.
• Experience in a Managed Service Provider environment.
• Expertise in Firewalls.

Responsibilities

• Provide senior-level support in a 2nd Line capacity.
• Manage and troubleshoot Routing & Switching issues.

Skills

CCNA

CCNP

Firewalls

Routing and Switching

Education

CCNA certification

Job description

3rd Line Support Engineer - Managed Service Provider

West Midlands

GBP 40,000 - 55,000

Our client, a leading Cisco Partner, is seeking a highly skilled 3rd Line Support Engineer to join their growing team on a permanent basis. This opportunity has arisen due to the company's rapid growth and expansion.

Responsibilities:

• Provide senior-level support in a 2nd Line capacity.
• Utilise CCNA/CCNP level skills, with a minimum requirement of CCNA certification.
• Manage and troubleshoot Routing & Switching issues.

Required Skills and Experience:

• Strong proficiency in CCNA, ideally CCNP.
• Experience working in a Managed Service Provider (MSP) environment.
• Expertise in Firewalls.
• Solid understanding of Routing and Switching.