3rd Line Support

Transputec Ltd; United Kingdom; Remote; GBP 35,000 - 55,000; Full time

Job summary

Join a dynamic Managed Service Provider specializing in Cloud Solutions as a 3rd Line IT Support Engineer. This role offers an exciting opportunity to work remotely and on-site in Central London, providing top-tier IT support to both private and public sector clients. The company is dedicated to team development, fostering a collaborative environment where your contributions will be valued. If you are looking to grow your career in a reputable firm that prioritizes innovation and client success, this position is perfect for you.

Qualifications

• Experience in IT support with a focus on 3rd line support.
• Strong knowledge of cloud solutions and IT service management.

Responsibilities

• Provide 3rd line IT support remotely and on client sites.
• Work collaboratively within a team to deliver IT solutions.

Skills

Windows and Mac OS environments

Managed Service Provider experience

VMware or Citrix knowledge

Client server installation and support

IP addressing and routing

Microsoft certifications (MCITP, MCSE, MCP, MCSA)

Office 365 experience

Windows Server experience

Active Directory experience

SharePoint experience

Job description

You’ll join a successful Managed Service Provider (MSP) who are the go-to consultancy for Cloud Solutions. The company has a strong focus on team development, and this team ethic is central to its culture.

Location

UK, Remote

Required

Unrestricted right to work in UK

Status

Permanent, Full Time

About the Job

We are seeking a talented 3rd Line IT Support Engineer for a successful Managed Services company specializing in IT support for the private and public sectors. Based near Wembley, you will provide 3rd line support services remotely and on client sites in Central London.

Client

You will join a reputable MSP known for Cloud Solutions. The company emphasizes team development and fosters a collaborative work environment.

Skills Required

• Experience with Windows and Mac OS environments
• Previous experience working for a Managed Service Provider
• Knowledge of VMware or Citrix is a plus
• Installation and support of client servers
• Understanding of IP addressing, subnets, firewall implementation, routing
• Microsoft certifications such as MCITP, MCSE, MCP, or MCSA are advantageous
• Experience with Office 365, Windows Server, Active Directory, SharePoint

Who Would the Role Suit?

An experienced 3rd Line IT Support Engineer seeking to make an impact and grow within a successful, expanding company.

Transputec is a leading provider of Managed IT Services and Cyber Security Services, helping businesses succeed and safeguarding their value.