3rd Line OS Core Engineer DV CLEARED

TN United Kingdom; Basingstoke; On-site; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a skilled 3rd Line OS Core Engineer to join their dynamic team. This exciting role involves supporting high-profile users and ensuring the seamless operation of enterprise infrastructure systems. You will be responsible for troubleshooting, monitoring, and incident resolution in a critical infrastructure environment. If you have a strong background in Windows Server, Active Directory, and IT service management tools, this is the opportunity for you! Join a forward-thinking company that values expertise and offers a collaborative work environment.

Qualifications

• Strong background in Windows Server and Active Directory.
• Experience with IT service management tools and event management.

Responsibilities

• Provide 3rd Line support for Windows Server and Active Directory.
• Use SolarWinds and SCOM for system monitoring and incident resolution.

Skills

Windows Server

Active Directory

IT service management tools

SolarWinds

SCOM

Trellix (McAfee)

MECM/SCCM

SQL Database Management

Tools

SolarWinds

SCOM

MECM

SCCM

Job description

Location: Basingstoke

Job Type: Contract

Industry: Cloud & Infrastructure

Job reference: BBBH398768_1740680653

Posted: 23 minutes ago

Key details include:

• 3rd Line OS Core Engineer - Exciting Opportunity (MUST BE DV CLEARED)

Are you an experienced 3rd Line OS Core Engineer seeking a challenging role in a dynamic IT environment? Do you have a strong background in Windows Server, Active Directory, and IT service management tools? If so, we want to hear from you!

Your Role

As a 3rd Line OS Core Engineer, you will support high-profile users and ensure the smooth operation of enterprise infrastructure systems. Your responsibilities include monitoring, troubleshooting, and incident resolution using Event Management and ITSM tools.

This role requires shift work (07:00 - 15:00 or 11:00 - 19:00) and travel to customer sites as needed.

Key Responsibilities

1. Technical Support & Troubleshooting: Provide 3rd Line support for Windows Server, Active Directory, and IT infrastructure.
2. Event Management & Monitoring: Use SolarWinds and SCOM for system monitoring, incident triage, and escalation.
3. Security & Endpoint Management: Work with Trellix (McAfee) and MECM/SCCM for system security and patch management.
4. SQL & Directory Services: Support and manage Active Directory, SQL databases, and ITSM tools.
5. Customer & Stakeholder Engagement: Provide technical guidance and support to users and key stakeholders.

Required Skills & Technologies

1. MUST HAVE CURRENT ACTIVE DV
2. vCentre: Experience managing virtualised environments.
3. Event Management Tools: Strong knowledge of SolarWinds and SCOM.
4. Security & Patch Management: Hands-on experience with Trellix (McAfee), MECM, and SCCM.
5. ITSM Tooling: Familiarity with IT service management processes and tools.
6. Active Directory & Windows Server: Expertise in user administration, group policies, and troubleshooting.
7. SQL Database Management: Ability to support database-driven applications and services.

This is a fantastic opportunity to join a team working in a critical infrastructure environment. If you have a strong Windows Server and IT operations background and experience with event management and security tooling, we would love to hear from you!