3rd‑Line Network Engineer – SD‑WAN & Aruba LAN/WAN

Hamilton Barnes Associates Limited; Greater London; Hybrid; GBP 50,000 - 70,000; Full time

Benefits offered by this job

No on-call rota

9am–5pm working hours, Mon-Fri

Hybrid working with 3 days in office

Training and development support

Stable environment

Job summary

A leading global communications firm seeks a technical specialist for a 3rd line escalation role. You will troubleshoot advanced network issues across various environments, including LAN, WAN, and SD-WAN. The position requires CCNP-level skills and experience with HPE Aruba. Offering competitive salary (£50k–£70k) and hybrid working, this role gives you the chance to work in a well-run environment that fosters growth and development.

Qualifications

• CCNP-level certification is essential.
• Strong background in routing and switching.
• Experience as 3rd line support.

Responsibilities

• Act as a 3rd line escalation point for complex network incidents.
• Troubleshoot issues across LAN, WAN, and SD-WAN.
• Support and optimise HPE Aruba switching estates.
• Work with Fortinet and Palo Alto SD-WAN platforms.
• Collaborate on network improvements.
• Perform root cause analysis and implement fixes.
• Maintain technical documentation.
• Support secure network operations.

Skills

CCNP-level skills

Enterprise networking background

Hands-on experience with HPE Aruba switching

SD-WAN experience

3rd line support capacity

Eligible for SC Clearance

Tools

HPE Aruba switching

Fortinet SD-WAN

Palo Alto Prisma SD-WAN

Job description

A leading global communications firm seeks a technical specialist for a 3rd line escalation role. You will troubleshoot advanced network issues across various environments, including LAN, WAN, and SD-WAN. The position requires CCNP-level skills and experience with HPE Aruba. Offering competitive salary (£50k–£70k) and hybrid working, this role gives you the chance to work in a well-run environment that fosters growth and development.