3rd Line IT Support Engineer – MSP – 48K

TN United Kingdom; Manchester; On-site; GBP 48,000; Full time

Job summary

Join a thriving managed service provider as a Senior IT Support Engineer, where you will leverage your extensive experience in client-facing IT support to provide technical expertise and design innovative solutions. This role offers a competitive salary, a modern office environment, and the chance to influence company growth. If you're looking for a challenging position with opportunities for professional development, this is the perfect opportunity to advance your career in a dynamic and supportive setting.

Benefits

Pension

Free parking

Modern office facility

Opportunity to influence company growth

Qualifications

• Extensive experience in client-facing IT support.
• Proficiency in Windows Server, Hyper-V, Office 365, and Azure AD.

Responsibilities

• Provide technical expertise across multiple environments.
• Design and implement new solutions for clients.
• Manage IT assets and documentation effectively.

Skills

Client-facing 3rd line IT support

Windows Server 2008-2022

Hyper-V

Office 365

Azure AD

Networking knowledge

Firewall knowledge

Communication skills

VMWare

Cisco networking

PowerShell scripting

Power BI / Reporting

Job description

Social network you want to login/join with:

col-narrow-left

Client:

Ascent People

Location:

Manchester, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

1f457b2cb4a2

Job Views:

12

Posted:

29.04.2025

Expiry Date:

13.06.2025

col-wide

Job Description:

Description

Senior IT Support Engineer – MSP – £48K East Midlands – office based role

Are you an experienced IT Support professional seeking a challenging role with growth potential? We’re looking for a Senior IT Support Engineer to join this thriving MSP.

Key Requirements:

* Extensive experience in client-facing 3rd line IT support
* Proficiency in Windows Server 2008-2022, Hyper-V, Office 365, Azure AD
* Strong networking and firewall knowledge
* Excellent communication skills
* Willingness to work on-site as needed (minimal overnight stays)

* VMWare
* Cisco networking
* PowerShell scripting
* Power BI / Reporting

Your Role:

* Provide technical expertise across multiple environments
* Design and implement new solutions
* Manage IT assets and documentation
* Contribute to resource planning and performance monitoring
* Build strong client relationships
* Serve as an escalation point for support calls

On Offer:

* Salary up to £48K
* Pension
* Free parking
* Modern office facility
* Opportunity to influence company growth

The client: A small but highly successful MSP with a 20+ year track record and exciting growth plans for 24/25. An opportunity to help drive the company forward!

Requirements:

* Right to work in the UK (no sponsorship available)
* Minimum 3 years UK work experience

To apply or discuss further, contact me at 0-7-7-9-1-6-1-5-7-0-3.

Ascent People is acting as an Employment Agency. We welcome candidates of all ages and backgrounds.