3rd Line IT Support Engineer

TN United Kingdom; London; On-site; GBP 100,000 - 125,000; Full time

Job summary

An established industry player is seeking a skilled 3rd Line IT Engineer for a 2-month contract in Wandsworth. This role offers a fantastic opportunity to provide essential support in a prestigious educational environment. The ideal candidate will excel in troubleshooting and maintaining network infrastructure, ensuring seamless connectivity for staff and students. You will work closely with advanced technologies, including Active Directory and firewall configurations, while contributing to a dynamic team focused on delivering exceptional service. If you're passionate about technology and education, this is the perfect role for you.

Qualifications

• Experience in 3rd line support and incident management is essential.
• Knowledge of firewall, server configuration, and infrastructure maintenance.

Responsibilities

• Provide onsite 3rd line support for staff and students.
• Monitor and maintain infrastructure and networking.

Skills

3rd Line Support

Helpdesk

Incident Management

WAN Connectivity

LAN Connectivity

Firewall Configuration

Server Configuration

Active Directory

Group Policies

DNS Troubleshooting

DHCP Troubleshooting

Tools

Microsoft Office 365

Exchange

Core Server Technologies

Job description

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3rd Line IT Engineer
Wandsworth (Fully On-Site)
2-month contract Inside IR35
£200 - £390 per day - Dependent On Experience

An Enhanced DBS is required for this role.

Excellent opportunity for a 3rd line support engineer to join a prestigious school on a short-term 2-month contract.

This organisation is a well-established, dynamic, and ambitious Sixth Form College focused on delivering excellent education to students from diverse backgrounds.

In this role, you will provide onsite 3rd line support for staff and students, including firewall and server configuration, troubleshooting, and infrastructure monitoring and maintenance.

The ideal candidate will have experience in 3rd line support, helpdesk, and incident management. Skills in WAN and LAN connectivity, routers, firewalls, security, and operating systems are essential. Knowledge of Active Directory, Group Policies, DNS, DHCP troubleshooting, and administration is required.

This is a fantastic opportunity for a 3rd line support engineer to utilize their technical skills in a renowned higher educational facility.

The Role:

• Infrastructure / networking monitoring and maintenance
• Daily system checks including backups
• Working days: Monday to Friday

The Person:

• Must be commutable to Wandsworth
• Experience with Microsoft Office 365, Exchange, & Active Directory
• Experience with core server technologies including AD, DNS, DHCP, GPO, and Printer Management
• Previous experience in Desktop Support
• Experience with Network Troubleshooting, including switches, routers, and firewalls