3rd Line Infrastructure Engineer DV CLEARED

TN United Kingdom; Basingstoke; On-site; GBP 40,000 - 75,000; Full time

Job summary

Join a dynamic team as a 3rd Line Infrastructure Engineer in a critical infrastructure environment. This exciting role requires expertise in Windows Server, Active Directory, and IT service management tools. You will provide technical support and troubleshooting for high-profile users, ensuring the smooth operation of enterprise systems. With a focus on security and event management, your contributions will play a vital role in maintaining infrastructure integrity. If you're ready for a challenging opportunity that offers growth and engagement in a fast-paced IT environment, we want to hear from you!

Qualifications

• Experience in 3rd Line support for Windows Server and Active Directory.
• Strong knowledge of ITSM processes and tools.

Responsibilities

• Provide 3rd Line support for Windows Server and IT infrastructure.
• Utilize SolarWinds and SCOM for system monitoring and incident management.

Skills

Windows Server

Active Directory

IT Service Management Tools

SQL Database Management

Event Management Tools

Security & Patch Management

Virtualised Environments

Tools

SolarWinds

SCOM

Trellix (McAfee)

MECM/SCCM

Job description

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Experis

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EU work permit required:

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Job Reference:

905234b69514

Job Views:

13

Posted:

28.04.2025

Expiry Date:

12.06.2025

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Job Description:

Location: Basingstoke Job Type: Contract Industry: Cloud & Infrastructure Job reference: BBBH398768_1741609068 Posted: about 2 hours ago

3rd Line Infrastructure Engineer - Exciting Opportunity (MUST BE DV CLEARED)

Are you an experienced 3rd Line OS Core Engineer looking for a challenging role in a dynamic IT environment? Do you have a strong background in Windows Server, Active Directory, and IT service management tools ? If so, we want to hear from you!

Your Role

As a 3rd Line Infrastructure Engineer , you will be part of a team supporting high-profile users while ensuring the smooth operation of enterprise infrastructure systems . You will play a key role in monitoring, troubleshooting, and resolving incidents using Event Management and IT Service Management (ITSM) tools .

This position requires shift working (07:00 - 15:00 or 11:00 - 19:00) and travel to customer sites as needed .

Key Responsibilities

Technical Support & Troubleshooting - Provide 3rd Line support for Windows Server, Active Directory, and IT infrastructure .

Event Management & Monitoring - Utilise SolarWinds and SCOM for system monitoring, incident triage, and escalation.

Security & Endpoint Management - Work with Trellix (McAfee) and MECM/SCCM for system security and patch management .

SQL & Directory Services - Support and manage Active Directory, SQL databases, and ITSM tools to maintain infrastructure integrity.

Customer & Stakeholder Engagement - Provide technical guidance and support to users and key stakeholders in a high-profile environment.

Required Skills & Technologies

MUST HAVE CURRENT ACTIVE DV

vCentre - Experience managing virtualised environments .

Event Management Tools - Strong knowledge of SolarWinds and SCOM for proactive system monitoring.

Security & Patch Management - Hands-on experience with Trellix (McAfee), MECM, and SCCM .

ITSM Tooling - Familiarity with IT service management processes and tools .

Active Directory & Windows Server - Expertise in user administration, group policies, and system troubleshooting .

SQL Database Management - Ability to support database-driven applications and services .

This is a fantastic opportunity to join a team working in a critical infrastructure environment . If you have a strong Windows Server and IT operations background , along with experience in event management and security tooling , we would love to hear from you!