3rd Line Engineer - Mobility Specialist or Interest in - York - £NEG

Interface Recruitment UK; York; On-site; GBP 30,000 - 60,000; Full time

Job summary

An exciting opportunity awaits with a rapidly growing tech business seeking a Mobility Consultant. This role focuses on 3rd Line activities, particularly with Airwatch, offering the chance to work on significant IT Services contracts. As a Technical Specialist, you will provide consultancy, design, and support for mobility technologies, helping clients navigate complex technical challenges. With vendor training, certification opportunities, and a supportive environment, this position is perfect for those eager to expand their skills and advance their careers in a thriving industry. Join a team that is committed to innovation and excellence in service delivery.

Benefits

Vendor Training

Cross-training to new platforms

Vendor Certification

Paid Online Courses

24 Days Holidays

Free Parking

Career Advancement Opportunities

Qualifications

• Experience in mobility management and a broad range of IT technologies.
• Ability to create high-quality technical documentation.

Responsibilities

• Provide technical consultancy and implementation for managed and hosted services.
• Create technical documentation and support 3rd line services.

Skills

Server Technologies

Networking

Virtualization

Firewalls

Security Technologies

Mobility Management Technologies

Technical Documentation

Learning New Technologies

Education

Vendor Certification

Knowledge in IT Security Products

Tools

VMware AirWatch

Microsoft O365

Cloud Technologies

Job description

REF 688

A Mobility Consultant is required for a services-driven tech business that is growing at an exponential rate. If you want to work with an organization on some of the largest IT Services contracts in the market and have the genuine ability to cross-train on new technologies while gaining vendor direct training and certification, then please read the role below.

The role is to act as a Mobility Consultant focusing on a broad 3rd Line activity, with Airwatch as a focal point for one of the largest clients. We are prepared to consider 3rd Line Engineers who have a personal interest in mobility solutions and can train from there.

The successful person will act as a Technical Specialist in mobility technologies, providing advice, design, delivery, and support to customers and hosted and managed services.

Duties:

1. Technical consultancy and implementation work on customer sites, for managed services, and for hosted services.
2. Technical scoping of customer requirements.
3. Creating high and low-level technical documentation for customer consultancy engagements.
4. 3rd line technical support for relevant services.

Skills/Experience Required:

1. Knowledge in a broad range of technologies including server technologies, networking, virtualization, firewalls, and security technologies.
2. Experience with mobility management technologies.
3. Ability to understand complex technical concepts.
4. Ability to learn and absorb new skills and technologies.
5. Able to create high-quality technical documentation.

Desirable Knowledge/Qualifications:

1. VMware AirWatch.
2. Data Centre Virtualization.
3. Microsoft O365.
4. Cloud Technologies.
5. Firewalls.
6. IT Security products.

Benefits of the role include:

1. Vendor Training.
2. Cross-training to new platforms.
3. Vendor Certification.
4. Online courses all paid for.
5. Enterprise client contracts (16k user base supported).
6. 24 Days Holidays.
7. Free Parking.
8. Growing Business means potential for career advancement.