3Rd Line Cloud Support Network Engineer - DV Cleared

Experis IT; Basingstoke and Deane; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading IT service provider in Basingstoke is seeking a 3rd Line Cloud Support Network Engineer with active DV clearance. You will provide critical network support, engage with teams on issue resolution, and contribute to service improvements. Strong experience with VCenter NSX-T, Cisco technologies, and network management tools is essential. This role offers a dynamic environment with defined shift patterns.

Responsibilities

• Provide 3rd line network support to a secure, mission-critical environment.
• Monitor Event Management tooling, triage alerts, and escalate where necessary.
• Engage with internal teams, customers, and stakeholders on issue resolution.
• Contribute to service improvement and documentation upkeep.

Skills

3rd line network support

Event Management tooling

Problem resolution

Service improvement

Tools

VCenter NSX-T

Cisco Firepower Management Centre

Cisco IOS

Cisco ISE

Juniper Switches & JUNOS

SolarWinds

Active Directory

Windows Servers

Job description

Overview

3rd Line Cloud Support Network Engineer - Must have an Active DV Clearance

Responsibilities

• Provide 3rd line network support to a secure, mission-critical environment
• Monitor Event Management tooling, triage alerts, and escalate where necessary
• Engage with internal teams, customers, and stakeholders on issue resolution
• Contribute to service improvement and documentation upkeep
• Shift patterns are 07:00-15:00 and 11:00-19:00

Technical Requirements

• VCenter NSX-T
• Cisco Firepower Management Centre
• Cisco IOS
• Cisco ISE
• Juniper Switches & JUNOS
• SolarWinds
• Active Directory
• Windows Servers