3rd Line Cloud Network Engineer

Fujitsu; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading technology company is seeking a 3rd Line Cloud Network Engineer in Basingstoke. This role involves monitoring systems, responding to incidents, and collaborating with engineering teams. The ideal candidate will have expertise in Cloud Administration and DV clearance is required for this government account. The position offers a dynamic environment with opportunities for professional growth.

Qualifications

• DV Cleared sole national 3rd Line Cloud Network Engineer required for high level government account.
• Experience in Cloud Administration and Network devices.
• Strong background in ITSM tooling and processes.

Responsibilities

• Responding to escalations from 2nd Line Daily checks utilising ITSM tooling.
• Maintaining and supporting the virtual and physical network solutions.
• Producing and maintaining documentation such as Work Instructions and Patching Schedules.

Skills

Cloud Administration (e.g. Broadcom: NSX-T)

Firewall Management (e.g. Cisco Firepower Management Centre)

Network Devices (e.g. Cisco IOS, NXOS & FXOS & Juniper Devices & JUNOS)

Network Authentication (e.g. Cisco ISE)

Event Management Tooling (e.g. SolarWinds)

ITSM Tooling & Processes

Job description

Location - Basingstoke - 5 Days Customer Site
Shift Working (0700 – 1500 and 1100 – 1900 on a Weekly Rotating Pattern)

Our purpose is to make the world more sustainable by building trust in society through innovation. As a 3rd Line Cloud Network Engineer, you will deliver value for our customers by exploring new technologies within a team that values collaboration and a constantly changing dynamic environment to build a better service.

Your role will involve:

We are looking for a 3rd Line Cloud Network Engineer to join a small dynamic team of 2nd and 3rd Line engineers. Your role will involve carrying out planned activities via a Change Management Process, monitoring the system using Event Management tooling and responding to incidents via the Incident Process including triage of incidents and escalation via the Service Management Team.

• Responding to escalations from 2nd Line Daily checks utilising ITSM tooling.
• PKI certificate management for Networking devices (physical and virtual).
• Distributing software, firmware & security updates for network devices.
• Collaborating and supporting the design and engineering teams.
• Maintaining and supporting the virtual and physical network solution providing timely updates to the Operations Lead.
• Carrying out a readiness assessment for new releases entering service from the Engineering Team
• Producing and maintaining documentation such as (Work Instructions and Patching Schedules).

The applicant must be DV Cleared sole national 3rd Line Cloud Network Engineer required for high level government account.

Key skills and experience:

• Cloud Administration (e.g. Broadcom: NSX-T)

Your transferable skills and experience:

• Firewall Management (e.g. Cisco Firepower Management Centre)
• Network Devices (e.g. Cisco IOS, NXOS & FXOS & Juniper Devices & JUNOS)
• Network Authentication (e.g. Cisco ISE)
• Event Management Tooling (e.g. SolarWinds)
• ITSM Tooling & Processes
• Cloud Administration (e.g. Broadcom: vCenter - Use of, not Administration)

Please note: It’s still worth applying even if you do not meet all the requirements above. We are passionate about investing in you and your career and if you have the transferable skills/background in System Administration this could be the next opportunity for you.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.