3PL Contracts Coordinator

JR United Kingdom; United Kingdom; Hybrid; GBP 42,000; Full time

Job summary

An established industry player is seeking a Contracts Coordinator to manage third-party logistics services. This role involves overseeing contract compliance, optimizing supply chain processes, and collaborating with various teams to ensure operational efficiency. The ideal candidate will have a strong background in account management, excellent communication skills, and a proactive approach to problem-solving. Join a dynamic team that values flexibility and innovation, and contribute to the success of a global leader in supply chain solutions.

Benefits

Birthday day off

25 days off a year

Company bonus scheme

Hybrid Working (3 days in office)

Medical Insurance

Referral Scheme

Social Events

Flexi Time

Qualifications

• Strong background in account management and customer service.
• Excellent communication skills and proactive problem-solving abilities.
• Experience in project management and third-party logistics is desirable.

Responsibilities

• Manage day-to-day tasks related to 3PL service partners.
• Lead meetings with 3PL partners and ensure compliance with contracts.
• Monitor contract performance and document improvements.

Skills

Account Management

Customer Service

Project Management

Change Management

Third-Party Logistics

Supply Chain Operations

International Trade

FMCG

Communication Skills

Problem-Solving Skills

Job description

The original job description is comprehensive and well-structured, but it can benefit from improved formatting for clarity and readability. Minor adjustments include consistent use of HTML tags, clearer separation of sections, and removal of redundant or irrelevant content. Here is the refined version:

3PL Contracts Coordinator, United Kingdom

Location: Windsor, UK

Salary: Up to £42k per annum

• Birthday day off
• 25 days off a year
• Company bonus scheme
• Hybrid Working (3 days in office)
• Medical Insurance
• Referral Scheme
• Social Events
• Flexi Time

We’re En Route. We’re a welcoming bunch, with a down-to-earth outlook that helps build lasting relationships with customers and colleagues alike.

As global specialists in passenger solutions, supply chain services, and sourcing for airlines and airline caterers, we operate globally as part of dnata, one of the world’s largest air services providers.

En Route’s expertise is one of the many reasons why we’ve enjoyed more than 20 years as a global food solutions partner, with offices in the UK, USA, Australia, and UAE.

Are you ready to become part of our story?

Job Purpose

Reporting to the Head of Contracts Management, the Contracts Coordinator will be responsible for the day-to-day tasks associated with managing our 3PL service partners. Ensuring all contractual obligations and standards are met concerning third-party logistics (3PL) services within the organization. You will play a key role in optimizing our supply chain network and design, ensuring smooth operational flow of goods and services.

Key Responsibilities

• Serve as the primary point of contact for all contract-related matters and inquiries, responding promptly and courteously, striving to exceed stakeholder expectations.
• Lead routine meetings with 3PL service partners, setting agendas, documenting minutes, and distributing actions to stakeholders.
• Reconcile weekly invoicing to ensure both purchase and sales of third-party services comply with contractual rates.
• Monitor and evaluate contract performance, ensuring compliance with service levels, KPIs, and contractual obligations.
• Maintain accurate and up-to-date contract documentation, ensuring proper record-keeping and adherence to policies, managing stakeholders to meet deadlines.
• Support cross-functional teams with reporting on process improvements and cost-saving initiatives, monitoring effectiveness.
• Assist in documenting Supply Chain initiatives and business cases for internal approval.
• Conduct reviews and audits to identify risks or non-compliance and develop mitigation strategies.
• Collaborate with supply chain, procurement, technical, and legal teams to understand operational needs for new contracts.
• Stay updated on industry trends, regulations, and best practices related to 3PL contracts and apply this knowledge.
• Undertake any additional duties as assigned.

This description provides a general framework and is not exhaustive.

Skills & Qualifications

• Background in Account Management and Customer Service
• Experience in Project or Change Management (desirable)
• Exposure to Third-Party Logistics, Supply Chain Operations, or International Trade (desirable)
• Experience in FMCG (desirable)
• Excellent verbal and written communication skills
• Ability to prioritize, multitask, and meet deadlines
• Ability to work independently and collaboratively
• Flexible and adaptable to changing circumstances
• Proactive problem-solving skills
• Positive attitude and passion for the role