39hr Supervisor, Steve Madden, Oxford Street

Kurt Geiger; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Kurt Geiger, a leading footwear and accessories brand, is looking for a passionate Supervisor to uphold customer service standards and drive sales in their London store. The ideal candidate will possess retail experience, strong communication skills, and a commitment to luxury and quality. Join their dedicated team to help deliver exceptional shopping experiences while maintaining high operational standards. This role offers a competitive salary, bonuses, and attractive employee benefits.

Benefits

Competitive basic salary

Generous bonus structure

Employee discounts

Seasonal footwear perks

Qualifications

• Experience in a retail environment, specifically in a supervisory role.
• Knowledge of KPIs and ability to meet/exceed sales targets.
• Strong communication skills for customer and team engagement.

Responsibilities

• Ensure customer service is of the highest standards.
• Drive sales and support management in operational goals.
• Maintain store visual standards and back of house operations.

Skills

Customer service

Team supervision

Sales knowledge

Communication

Job description

Kurt Geiger | About Us

We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style.

We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism

WE NEED YOU TO:

• Ensure the customer service is of the highest standards at all times
• Handle all stock effectively and ensure back of house standards are maintained
• Support your Management Team in achieving company sales targets and operational goals
• Be a role model for our brand with our personal presentation standards
• Maintain store visual standards

• As a supervisor with Kurt Geiger, you will drive sales with your passion for luxury footwear, support the team and be a fabulous service ambassador whilst representing our dynamic and innovative brand.
• Using your extensive retail knowledge and excellent communication skills, you will form long lasting relationships with customers and your team. Delivering the very best shopping experience for our customers, you will proactively support back of house operations and create a seamless shop floor experience, whilst supporting the management team where needed.
• To be successful, you will be an experienced seller with KPI knowledge, able to meet and exceed targets in a retail environment and have experience of supervising a team.

• Competitive basic salary
• Generous bonus structure
• Gorgeous shoes each season
• Amazing employee discounts

Our Stores

The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world’s most famous department stores.

We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism