3554 - Assistive Technology Technician

Barnsley Hospital; England; Remote; GBP 32,000 - 42,000; Full time

Job summary

Barnsley Hospital seeks an Assistive Technology Technician to manage field-based installation, servicing and fault-finding of high-value AT equipment across community and clinical settings.

You will troubleshoot mechanical and electrical issues, support remote desk operations and build specialist knowledge in designated AT areas while ensuring safety and reissuing equipment where needed.

Qualifications

• Engineering qualification equivalent to Level 4 or higher and experience in engineering roles.
• Committed to working towards Clinical Technologist registration.
• Experience in field servicing of equipment and components.

Responsibilities

• Install, service, maintain and fault-find Assistive Technology equipment in clients' homes and clinical settings.
• Provide remote technical assistance via technical support desk rota.
• Inspect, repair, refurbish and recommission AT equipment to ensure safety and fitness for reissue.
• Develop specialist knowledge in AT and advise colleagues on technical issues.

Skills

Engineering fault-finding

Independent decision-making

Dexterity and fine-motor skills

Technical communication

Field servicing experience

Education

Engineering Level 4 qualification

Engineering degree

Clinical Technologist registration pathway

Tools

CAD

Soldering/Electronics

Job description

Join our dedicated, motivated and supportive specialist Assistive Technology team, with an excellent national and international reputation for quality, innovation and research and development. We deliver specialist Augmentative and Alternative Communication (AAC) and Environmental Control (EC) services across Yorkshire and the Humber.

We are seeking an enthusiastic and technically skilled Assistive Technology Technician for this predominantly field-based role. You will independently manage a caseload and undertake the installation, servicing, maintenance, fault-finding and repair of high-value, complex equipment in clients homes and other settings.

You will also participate in a technical support desk rota, providing remote technical assistance and troubleshooting. Duties include repairing, refurbishing and recommissioning equipment to ensure it is safe and fit for purpose.

We are looking for a practical problem-solver with experience in equipment maintenance, repair, configuration and field servicing, alongside sound mechanical and/or electronic engineering skills. Excellent communication skills and the ability to work sensitively with individuals with complex physical and communication needs, their families, carers and healthcare professionals are essential.

If you want to use your technical skills to make a real difference to peoples lives and contribute to an innovative, forward-thinking service, we would love to hear from you.

Main duties of the job

Work independently across community and clinical settings, managing an allocated caseload and undertaking field-based installation, servicing, maintenance and fault-finding of high-value, complex Assistive Technology equipment provided by the department.

Independently investigate, troubleshoot and resolve technical issues, both mechanical and electrical, with equipment installed in clients homes, gathering and interpreting potentially complex information from clients, carers and other professionals, including individuals with communication difficulties and/or learning disabilities.

Participate in a technical support rota, providing remote technical assistance and advice through the departments technical support desk to both service users, their representatives and colleagues.

Develop specialist knowledge in designated areas of Assistive Technology and act as a source of technical advice and support to colleagues on electronic and mechanical equipment, and associated technical issues.

Undertake the inspection, repair, refurbishment, reuse and recommissioning of Assistive Technology equipment, including complex mechanical, electronic and computing assemblies, ensuring equipment is safe, functional and suitable for reissue and reinstallation.

About us

Barnsley is a place of real warmth and communityspirit. With a proud industrial past, the town offers affordable living, greattransport links, rich culture and many green spaces. Barnsley punches above itsweight and has recently seen economic growth, substantial regeneration anddigital ambition, whilst leading the way in healthcare innovation andemployability.

At Barnsley Hospital, we are a close-knit,ambitious team delivering outstanding care in the heart of South Yorkshire. Ouraim is to be the best place to work and we have been consistently rated by ourpeople as being amongst the very best Trusts in the country in areas such ascompassionate leadership, teamwork and supporting colleague wellbeing.

We offer a friendly working environment where youwill be recognised and valued for what you do, led with compassion andintegrity and have your career and wellbeing supported.

BarnsleyHospital NHS FT is committed to promoting equality of opportunity and fairtreatment to all applicants.

Visa sponsorship is onlyavailable to applicants who meet UK Skilled Worker eligibility requirements,including salary thresholds.Please use the link on the right hand side of the advert tocheck your eligibility.

The cost ofthe DBS (criminal records check) for Band 6 and above roles will only be met bythe successful candidate(s) through salary deduction.

Please notewe reserve the right to close positions early

Job responsibilities

Job Description forAssistive Technology Technician

Please refer to the attachedJob Description and Person Specification for full details of the role andresponsibilities.

SupportingDocuments

Please refer to thevalues-based recruitment guidance and associated documentation.

Person Specification

Skills and Abilities

• Highly skilled in an engineering specialism relevant to role.
• Excellent technical fault finding and diagnosis skills.
• Ability to independently make decisions regarding technical fault finding and remedial actions.
• Dexterity, co-ordination and sensory skills for use of fine tools.
• Skills in training in technical topics and the use of equipment.
• Skills in the analysis and interpretation of technical specifications from clinical staff in order to assemble and configure equipment for provision to clients.
• Ability to work independently within the applicable competencies and policies
• Ability to demonstrate flexible and innovative thinking in designing solutions for individual clients.
• Ability to work with persons who have severe physical and communication difficulties
• IT literate with experience of a range of common applications and operating systems.
• Engineering skills and abilities for fabrication of custom manufactured mechanical and/or electronic equipment.
• Drafting and/or CAD
• Programming
• Fault finding skills relating to electronic assistive technology or other complex patient critical and multi-faceted equipment
• Detailed knowledge of a range of common operating systems and accessibility features.

Trust Values

• Please describe in around 100 words: What Equality & Diversity means to you and why they are important.
• Please describe in around 100 words: Describe a time when you were under pressure but remained calm, compassionate and focused at work.
• Please describe in around 100 words: How do you ensure you build and sustain positive working relationships within a team?

Qualifications

• Relevant Engineering qualification equivalent to Level 4 or equivalent qualifications and experience.
• To be committed to working towards registration as a Clinical Technologist.
• Relevant Engineering Degree

Knowledge and Awareness

• Appropriate engineering knowledge, acquired through training and/or equivalent experience.
• Practical engineering knowledge related to engineering specialism, such as, as relevant, the use lathes, milling machines, band saws, radial drills, soldering and electronics equipment.
• Knowledge of role of assistive technology (AAC&EC) and benefits to service users.
• Knowledge of procedures and process of a PPM program.
• Knowledge of risk assessment and evaluation with relation to equipment provision.
• Knowledge of Medical Devices Directive
• Understanding of the need for confidentiality.
• Understanding of the role and application of relevant Health and Safety policy.
• Knowledge of the range of existing assistive technology (AAC&EC) solutions.
• Knowledge of the Community Equipment Code of Practice or other relevant standards.
• Knowledge of relevant medical conditions, physiology and anatomy.
• Knowledge of MHRA guidance related to equipment management and manufacture

Experience

• Experience of field servicing of equipment.
• Experience of equipment setup, configuration, assembly and provision.
• Experience in assembly of mechanical and/or electrical components.
• Experience of carrying out equipment planned preventative maintenance.
• Experience of engineering/technical fault finding and resolution.
• Experience of risk assessment and other relevant procedures relating to the safe provision of equipment.
• Experience of carrying out all stages of effective equipment management.
• Experienced in the use of tools (hand and powered) relevant to assembly and fault finding.
• Experience of assistive technology (AAC&EC) device configuration and provision.
• Experience of working with people with disabilities.
• Experience in wheelchair provision or maintenance.
• Experienced in the use of workshop and hand tools for fabrication of mechanical and/or electronic equipment.
• Experienced in the use of CAD.
• Experience in CAM and other advanced manufacturing tools and techniques

Other Factors

• Car owner and driver and willing to frequently travel within the region in own vehicle.
• To transport bulky/heavy equipment within the region in own vehicle
• Carry spares and tools in own vehicle in working hours

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.