32hr Supervisor, Birmingham NEC Outlet, Kurt Geiger

Kurt Geiger; Birmingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

Kurt Geiger is seeking a retail manager for their Birmingham location. The role involves ensuring exceptional customer service, supporting sales targets, and maintaining brand standards. Ideal candidates will have management experience in retail, a passion for fashion, and a commitment to team development.

Benefits

Competitive basic salary

Pension Scheme

Gorgeous shoes each season

Amazing employee discounts

Qualifications

• Experience at a similar management level.
• Proven ability to drive sales and manage a team.
• Immaculate presentation representative of a luxury brand.

Responsibilities

• Ensure high standards of customer service.
• Support Store Manager in achieving sales targets.
• Maintain excellent visual presentation according to guidelines.
• Assist with customer queries and complaints.

Skills

Customer service

Sales driving

Team management

Fashion expertise

Job description

Kurt Geiger | About Us

We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style.

We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism

WE NEED YOU TO:

• Ensure customer service is of the highest standards at all times
• Ensure you support the Store Manager in achieving all store and company sales targets, operations goals, policies and procedures
• Ensure your area maintains excellent visual presentation which is consistent with company guidelines
• Be an expert in fashion and latest trends
• Support management in training and developing team to maximise sales
• Support in performance management of team
• Support with floor control
• Assist in customer queries and complaints to ensure customer satisfaction
  
  
  

Requirements

• Experience at a similar management level
• To be a customer service ambassador
• Proven ability to drive sales and team
• To be immaculately presented and representative of our luxury/fashion forward brand in every way
  
  
  

Benefits

• Competitive basic salary
• Pension Scheme
• Gorgeous shoes each season
• Amazing employee discounts
  
  
  

Our Stores

The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world's most famous department stores.

We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism