32hr Part Time Sneaker Maker, Golden Goose, Selfridges London

KURT GEIGER; London; On-site; GBP 10,000 - 40,000; Full time

Job summary

Join a vibrant and inclusive footwear and accessories brand in the heart of London. This role offers an exciting opportunity to be part of a team that values creativity and diversity. As a customer service ambassador, you'll ensure the highest standards of service while supporting the Store Manager in achieving sales targets. With a focus on fashion-forward trends and a commitment to excellence, your contributions will help shape the customer experience in a fast-paced environment. This dynamic company rewards hard work and offers real opportunities for career progression, making it an ideal place for those passionate about luxury retail.

Qualifications

• Experience in luxury retail with a focus on customer service and sales.
• Strong knowledge of fashion trends and presentation standards.

Responsibilities

• Ensure high standards of customer service at all times.
• Support the Store Manager in achieving sales targets and operations goals.
• Maintain excellent visual presentation consistent with company guidelines.

Skills

Customer Service

Sales Target Achievement

Fashion Knowledge

Luxury Retail Experience

Team Leadership

Job description

Kurt Geiger | About Us

We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style.

We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity | Against Racism

Kurt Geiger first opened in Britain's fashion capital on Bond Street, London in 1963. Since the Sixties Kurt Geiger has not stood still as it continuously evolves to make covetable footwear and accessories with a unique market position, pairing aspiration with accessibility.

Our Selfridges operation spans over the ladies, men's and kids wear shoe galleries, selling over 250 luxury brands. This is an exciting environment within a store that whose vision is to be the destination for the most extraordinary customer experience by surprising, amazing and amusing their visitors and making everyone feel welcome.

WHAT WE NEED FROM YOU:

• Ensure customer service is of the highest standards at all times
• Support the Store Manager in achieving all store and company sales targets, operations goals, policies and procedures
• Protect the Kurt Geiger brand and ensure you meet our personal presentation standards
• Ensure your area maintains excellent visual presentation which is consistent with company guidelines
• Be an expert in fashion and latest trends
• Experience in Luxury Retail within a clientelling and a customer service driven environment
• Background with a fashion-forward footwear, accessory or fashion brand
• Be a customer service ambassador
• Proven ability to drive sales and team
• Be immaculately presented and representative of our luxury/fashion forward brand in every way

If you're successful, you will work for a business which recognises that amazing people are the key to driving our business forward and fulfilling our vision of being the world's leading multi-channel retailer of luxury branded shoes and accessories. We are a fast-paced business where no two days are the same, so you will need to be adaptable; but we will reward your hard work, commitment and loyalty with a fantastic benefits package and very real opportunities for progression.

We Are One

For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | Against Racism