32072 - Programme and Project Delivery - Project Support Officer

Environment Agency; Welwyn Garden City; On-site; GBP 25,000 - 30,000; Full time

Job summary

A public environmental agency in Welwyn Garden City is seeking a Project Support Officer to assist in innovative flood risk management projects. Key duties include providing support to Project Managers, managing data, and ensuring effective communication with stakeholders. Ideal candidates will have proficiency in MS Office, strong communication skills, and an ability to adapt in a dynamic work environment.

Qualifications

• Experience with MS Office, especially Outlook, Teams, Excel, Word, and PowerPoint.
• Ability to meet deadlines with appropriate support.
• Experience with report writing and stakeholder communication.
• Adaptable communication skills for diverse audiences.
• Strong organisational skills.

Responsibilities

• Support Project Managers and teams in project delivery.
• Handle and process data, track finances, and set up project workspaces.
• Organise meetings and take minutes.
• Prepare notice letters and public newsletters.
• Accompany Project Managers on site visits.

Skills

MS Office proficiency

Data management

Communication skills

Organisational and planning skills

Education

A-Levels or equivalent

Tools

SharePoint

Job description

We are looking for a Project Support Officer to support the delivery of exciting, innovative projects including flood risk management studies and schemes that reduce the risk of flooding to communities and enhance the environment.

You will support Project Managers and project teams to deliver their projects. There will also be opportunities to provide administrative and logistical support to our wider team. You will become involved in a range of activities such as handling and processing data, tracking finances, setting up new project workspaces, organising meetings, and taking minutes, preparing notice of entry letters and public newsletters, ordering site signage, running reports, and accompanying Project Managers on site visits.

You'll develop your interpersonal skills, building a network of professional relationships. You will learn how to apply legislation, policy and guidance and use your communication skills with wide and diverse groups. You will be fully immersed in a professional project management service. As you grow in confidence, we'll also support your ambitions too, helping you use the experience as a springboard for your career.

Everyone that joins us is required to undertake training and participate in incident response duties when needed.

The team

We are Project and Programme Delivery (PPD), creating a better place through excellence in project and programme management.

Our teams provide the Environment Agency with a professional project and programme management service. Our well qualified staff manage projects throughout their lifecycle to deliver flood risk management, environmental improvements, and shared ownership with local communities.

Although dispersed through offices across the region we create collaborative spaces to share learning and develop our people.

Essential

• Experience in using MS Office, particularly Outlook, Teams, Excel, Word, and Powerpoint.
• Ability to prioritise workload and meet deadlines, with relevant support.
• Experience in accurate data management, report writing and presenting relevant information to stakeholders.
• Efficient and adaptable communication skills, for a variety of audiences.
• Organisational and planning skills.

Desirable

• Academic qualification (eg A-Levels).
• Subjects that may be particularly advantageous include maths/statistics, geography, English, environmental studies, business studies, economics, or computer science.
• This role interacts with many different audiences across the Environment Agency and beyond; experience of working in a customer-facing environment, demonstrating good communication skills, would be beneficial. You should be enthusiastic, keen to help colleagues, and take pride in your work.
• Experience of working in formal project environments.
• Working knowledge of information sharing platforms (SharePoint).