30hr Keyholder - Leeds, Victoria Gate

NEOM Wellbeing; Leeds; On-site; GBP 20,000 - 25,000; Part time

Job summary

A leading wellbeing company in Leeds is seeking a passionate keyholder to join their team. The role involves providing exceptional customer service and contributing to the wellbeing of both customers and the planet. With up to 25 days of holiday, wellbeing initiatives, and generous staff discounts, this position offers a great opportunity to work in a dynamic environment. Ideal candidates will thrive under pressure and be available for varied retail hours.

Benefits

Up to 25 days holiday plus bank holidays

Time off on your birthday

Monthly NEOM product allowance

Staff discount

Health care support

Time off for volunteering

Qualifications

• Passion for customer service and wellbeing.
• Ability to work effectively in a team.
• Availability for retail hours, including weekends and evenings.

Responsibilities

• Provide the highest standard of customer experience.
• Drive sales and assist with daily tasks.
• Maintain high standards of housekeeping and visual merchandising.

Skills

Customer service

Teamwork

Attention to detail

Communication

Proactivity

Tools

Excel

Google Drive

Job description

The Role

We are looking for someone who has a passion and flair for customer service to join our Wellbeing Hub in Leeds as a keyholder for 30 hours a week over 4 days.

We are on the hunt for someone who pride themselves on offering an exceptional customer experience that is welcoming, genuine and in line with our brand values. Ideally with a passion for the health or beauty industry!

We are looking for team members work well in a team environment, thrive under pressure and react to change in a positive, yet professional manner. You must be available to work weekdays and weekends. Late nights may be required.

You must have a natural interest in health & wellbeing and want to share your wellbeing journey, tips and advice with your team and our customers.

Why NEOM Wellbeing?

At NEOM Wellbeing, we’re more than just a company—we’re a movement. Our mission is to supercharge the wellbeing of our communities and our planet, to leave both in a better place. If you want to work for an award-winning, B Corp certified business, that is leading the way in Wellbeing look no further.

We couldn’t be NEOM Wellbeing if we didn’t look after the wellbeing of our own staff. With extra Wellbeing days, time off to volunteer, time off on your birthday, along with enhanced healthcare coverage, sick leave and competitive maternity entitlement, we’ve got you covered. Not to mention the NEOM goodies with a monthly product allowance and 60% staff discount!

We are on the hunt for someone who lives our Values, is A Good Egg, someone that will Challenge The Status Quo and understands that a positive Attitude Is Everything! If this sounds like you apply below!

What You Will Do

• Provide the highest standard of NEOM Customer Experience at all times in store to inspire wellbeing
• Drive forward sales and company objectives
• Assist the team and Store Management with daily tasks
• Proactively contribute to the wellbeing of our planet & our people
• Work on initiative and be super proactive
• Maintain company standards at all times
• Ensure the highest standards of housekeeping, cleanliness and visual merchandising are upheld

• A love of customer service and to be able to translate this to inspire your colleagues
• Self motivator and be able to maintain impeccable standards in store
• Confident communicator - treat everyone with honesty, kindness and respect
• Able to work effectively with cross functional teams
• Meticulous attention to detail
• The ability to work retail hours - which can include weekends and evenings

What We Would Love

• Team player with a can-do attitude
• Deep affinity of NEOM and its values with a keen interest in wellbeing
• Positive energy that will inspire others
• Capable in Excel and Google Drive

• TIME TO CHILL - Up to 25 days holiday plus bank holidays
• BIRTHDAY TREAT - Time off on your birthday
• WELLBEING TIME - Take some time to recharge and reset
• NEOM GOODIES - A free NEOM product each month, plus staff discount for you to enjoy
• HEALTH CARE - Cash back plans, outpatient cover, GP consultations, therapies and mental health support
• DO GOOD, FEEL GOOD - Time off for you to volunteer, plus support for personal fundraising efforts

Apply Now

If you’re ready to share some Good Vibes in our Leeds Wellbeing Hub and join the team at NEOM Wellbeing, apply below, we can’t wait to hear from you!