2x Outreach Support Workers

St Mungo's; Bristol; On-site; GBP 25,000 - 30,000; Full time

Job summary

A charitable organization in Bristol is seeking dedicated Outreach Workers to support individuals experiencing homelessness, particularly those living in vehicles and caravans. This role involves direct engagement with clients, assessing their needs, and connecting them to essential services. The successful candidates will demonstrate strong communication skills and a commitment to assisting vulnerable individuals during challenging circumstances. Training and support will be provided, making this a fulfilling opportunity to make a significant impact in the community.

Qualifications

• Resilience and patience to work with clients with complex needs and challenging behavior.
• Commitment to the mission of supporting individuals experiencing homelessness.

Responsibilities

• Assess needs and provide person-centered support to individuals living in vehicles and caravans.
• Assist clients in accessing critical services like healthcare and social care.
• Collaborate with multi-disciplinary teams to meet individual needs.
• Work on a weekly shift rota, including various times to ensure adequate support.

Skills

Good communication skills

Ability to build effective relationships

Understanding of complex issues faced by homeless individuals

Job description

Do you want to work in a role where you will support efforts to end rough sleeping in Bristol? St Mungo's is expanding its Bristol Outreach team to better support people experiencing street homelessness. We are looking for 2 dedicated individuals to join as Outreach Workers, working with those living in vehicles and caravans—an increasing group affected by Bristol's housing crisis.

Our belief is that rough sleeping is harmful and dangerous both for individuals and the wider community. We take a proactive and assertive approach to support people away from this activity. Our goal is to help individuals recover from the effects of rough sleeping and transition to a stable, street-free life.

As an Outreach Worker, you will:

1. Work with people living in vehicles and caravans to assess their needs and provide person-centred support, connecting them to suitable housing options, including Meanwhile sites.
2. Assist clients in accessing vital services such as healthcare, substance use support, and adult social care.
3. Collaborate with multi-disciplinary teams and agencies across the city to meet individual needs.
4. Work on a weekly shift rota, including mornings, evenings, weekends, and bank holidays, to ensure support is available when needed.

While this role can be challenging, it offers the rewarding opportunity to make a real difference in ending rough sleeping and supporting individuals and the community.

We welcome applications from people without direct experience, as we value motivation and a commitment to our mission. You should have good communication skills, the ability to build effective relationships, and an understanding of the complex issues faced by homeless individuals.

If you have resilience and patience to work with clients with complex needs and challenging behaviour, we will provide training and support to help you succeed.

Due to the nature of this role, a full UK or equivalent driving license is essential, or proficiency in cycling is acceptable.