2nd Shift Compliance Manager

ZipRecruiter; England; On-site; USD 60,000 - 63,000; Full time

Job summary

A premier company in the industry is seeking a 2nd Shift Compliance Manager to enhance client satisfaction and service quality across various facilities. This role involves managing relationships with Independent Contractors, ensuring compliance with standards, and excelling in problem-solving in a team-oriented environment.

Benefits

Commission and bonus

401k

Mileage Reimbursement

Dental, medical, and vision benefits

Life insurance policy

8 Paid Holidays + PTO

Company Cell Phone

Company iPad and iPhone

Qualifications

• 3 years of management experience in a relevant industry.
• Experience in coaching and leading teams across multiple locations.

Responsibilities

• Evaluate scopes of work to ensure exceptional service.
• Oversee client inspections and address customer inquiries.
• Maintain compliance with operational policies and client standards.

Skills

Management

Communication

Problem Solving

Organizational Skills

Attention to Detail

Education

High School Diploma

Job description

Job DescriptionJob Description

The potential earnings for top performers in this role can reach up to $63,000. Are you ready to elevate your career with a premier company in the industry? City Wide Facility Solutions is actively seeking a cheerful and detail-oriented 2nd Shift Compliance Manager to join our vibrant team! In this thrilling position, you will be instrumental in delivering outstanding service and ensuring client satisfaction across a diverse array of facilities, ranging from office spaces to industrial sites.

As a 2nd Shift Compliance Manager (ACM), your primary objective will be to cultivate strong relationships with our Independent Contractors (IC) while carrying out key functions that propel our business forward. You'll collaborate closely with the Facility Solutions Manager, overseeing everything from client inspections to addressing customer inquiries. Your valuable insights will play a pivotal role in enhancing our service quality!

Your nightly routine is sure to be filled with excitement! You will evaluate scopes of work to guarantee exceptional service, uphold our operational policies, and ensure compliance with client standards. Furthermore, your adept problem-solving skills and stellar communication abilities will establish you as the go-to resource for meeting our clients’ needs!

If you are driven by a passion for excellence and flourish in a team-oriented atmosphere, this is the perfect opportunity for you. Join us in creating environments that inspire and elevate, guaranteeing satisfaction with every cleaning!

Night shift role with start time of 5:00 PM and ending from 2:00-3:00 AM. Routed out by FSM at 5:00 PM, but client site visits may begin between 7:00-10:00 PM.

Requirements

• A high school diploma is required, and experience in the commercial janitorial services industry is a plus.
• You bring three years of management experience, with skills in coaching, motivating, and leading teams across multiple locations.
• Your planning and organizational skills are top-notch, and you pay attention to the small details that make a big difference.
• Effective communication and interpersonal skills come naturally to you, allowing you to build rapport with clients and teams alike.
• Innovation drives you, and you’re always striving for continuous improvement.

If this sounds like you, let’s connect and make a difference together at City Wide Facility Solutions!

Benefits

• Salary $60,000 - $63,000 after achieved bonuses
• Commission and bonus
• 401k
• Mileage Reimbursement
• Dental, medical, and vision benefits
• Life insurance policy
• 8 Paid Holidays + PTO
• Company Cell Phone
• Company iPad and iPhone