2nd Line Test Analyst

Computacenter AG & Co. oHG; Hatfield; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in IT services is seeking a 2nd Line Test Analyst in Hatfield. The role involves designing and executing test scripts, ensuring quality standards are met, and collaborating with various internal teams. Candidates should possess strong technical knowledge of Microsoft systems and test management tools, along with excellent communication skills.

Qualifications

• Good working knowledge of Microsoft Operating systems (Windows 11 and Windows Server).
• Knowledge of hardware/software security access at a low level.
• Knowledge of supporting a variety of hardware types and accessibility devices.

Responsibilities

• Write and execute test scripts based on a prepared test plan.
• Contribute towards the creation of the test plan by providing possible test scenarios.
• Communicate with a wide variety of different internal support teams.

Skills

Microsoft Operating systems

Microsoft applications

Test Management systems

Communication

Knowledge of testing process

Education

ISTQB Foundation

ITIL V4

Tools

SpiraTest

Jira

Job description

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2nd Line Test Analyst

Location: UK - Hatfield | Job-ID: 212803 | Contract type: Standard | Business Unit: Information Technology

Life on the team

2nd Line - Test Analyst

Hatfield - full-time on site

Must have, or be able to get Security Clearance

As a 2nd Line Test Analyst, the day to day role will be focussed on delivering the testing service provided by Computacenter to the customer by designing and executing scripts to ensure that the subject under test (application, system change or new hardware) meets the customer requirements and delivers the appropriate level of quality expected.

The test analyst will need to look at provided requirements and standards provided by the customer in order to design test cases and scenarios to adequately cover them. The Test analyst will be responsible for reporting any defects within the chosen Test Management tool (SpiraTest), providing detailed information that can be used to pass on to the relevant resolvers and performing confirmation testing once completed.

What you’ll do

Computacenter is looking for a dedicated test analyst to assist with test planning and execution for projects and deliverables to our customers. These may include (but are not limited to):

• Newly packaged applications,
• Windows Feature releases
• Windows security patching
• Introducing new hardware onto the estate
• Introducing new systems onto the estate

Types of testing that may be required would include Component, System Integration testing and OAT. The test analyst may also be required to assist with other phases of testing to be carried out by the customer (such as UAT) if required.

Responsibilities would include:

• Write and execute test scripts based on a prepared test plan
• Contribute towards the creation of the test plan by providing possible test scenarios
• Communicate with a wide variety of different internal support teams ranging from Wintel, networks, application packages and service management
• Able to communicate with key stakeholders, including customers in a professional manner

What you’ll need

Technical Experience:

• Good working knowledge of Microsoft Operating systems (Windows 11 and Windows Server)
• Good working knowledge of Microsoft applications (M365 – Client and Web interfaces)
• Knowledge of WorkSpace One as an End point management system for both End User Devices (physical hardware) and VDI’s.
• Knowledge of supporting a variety of hardware types (laptops, desktops, tablets and supporting peripherals including accessibility devices
• Knowledge of hardware/software security access at a low level (controlling group policies, restrictions etc).
• Knowledge of Test Management systems (SpiraTest; Jira etc)

Knowledge standards:

• Knowledge of the testing process (ISTQB Foundation preferable but not essential)
• ITIL V4

About us

With over 20,000 employees across the globe, we work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology, and helping our customers to source, transform and manage their technology infrastructure in over 70 countries. We deliver digital technology to some of the world’s greatest organisations, driving digital transformation, enabling people and their business.