2nd Line Support Engineer

JR United Kingdom; Radcliffe; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in IT support for the education sector seeks a 2nd Line Support Technician for their Radcliffe office. You will primarily support primary schools across the North West while receiving superb training and career development opportunities. If you have the necessary skills and a passion for aiding educational institutions, apply now.

Benefits

Bespoke system training and paid certifications

Fuel expenses covered

Qualifications

• Full Driver’s license required.
• Knowledge in Microsoft Windows and Server systems.
• Experience with Veeam, Office 365, Hyper-V, and VMWare.

Responsibilities

• Provide IT support to teachers and pupils remotely and in person.
• Support Windows Server, mobile devices, and network infrastructure.
• Collaborate and assist other technicians as part of the team.

Skills

Microsoft Windows knowledge

Microsoft Server operating system knowledge

Veeam

Office 365

Hyper-V

VMWare

DBS Clearance

Job description

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Are you looking to join one of the best MSP’s in the UK that provide support within the Education sector? If so, this is the company for you! What makes these guys the best is their strong ethos on staff retention and development, these guys really know how to treat their staff well and can offer a genuinely great place to work.

The company work exclusively within the education sector, providing support to primary schools across the North West. They are looking to bolster their Service Desk Team further with the addition of another 2nd Line Support Technician at their office in Radcliffe, Manchester.

This position will be predominantly office based as part of the Service Desk Team, however, there will be times where you may be called out onto a customer site to issue a fix that can’t be done remotely, or to get involved in project work and installations.

The MSP that you will be working for are an incredible outfit with some superb training plans and facilities, and have a really good bunch of Engineers who are very tight knit, you will get truly looked after here.

** Bespoke system training and paid for Certs

** Fuel Expenses

Skills from you:

** Full Driver’s license

** Microsoft Windows and Server operating system knowledge

** Veeam

** Office 365

** Hyper – V / VMWare

** DBS Clearance

Responsibilities:

** Provide support both remotely and face to face to teachers and pupils.

** Provide Windows Server, mobile device and network infrastructure support.

** Provide support for other technicians and work as part of the team.

** Provide hands on advice and guidance to the schools to help develop their IT network.

** Maintain a helpdesk facility providing clients with feedback to tickets proactively and in a timely manner.

This position is with a market leader in IT support for the education sector in the whole of the North West with incredible opportunities for progression. With a competitive starting salary range and training to boot, I highly recommend applying for this role if you feel you have the right attributes.

If this sounds like it could be for your then please APPLY NOW or send your CV directly Adam at Allegiance Technology.

Commutable from:

Radcliffe, Bury, Manchester, Bolton, Heywood, Rochdale, Whitefield, Middleton, Prestwich, Swinton, Pendlebury, Salford, Eccles