2nd Line Support Engineer

Essential Requirement: Driving license for onsite client visits

Are you a skilled 2nd Line Service Desk Engineer looking to advance your career?

We offer a role that combines on-site client work with office-based tasks, with the option for hybrid working after probation.

Join this established Managed Service Provider (MSP) as a 2nd Line Service Desk Engineer.

We are particularly interested in candidates with MSP experience, but what we value most is your ability to thrive in a fast-paced, customer-focused environment.

You will work with a variety of technologies, including:

• Microsoft 365
• SharePoint
• Active Directory
• Networking

This role offers opportunities to continuously develop your skills.

What We Are Looking For:

• Excellent technical and communication skills
• Strong customer service skills with a proactive attitude
• Ability to remain calm and patient under pressure
• Previous experience in a service desk role (service provider or corporate environment)
• Proven support and installation skills in IT

Working Knowledge of:

• Microsoft Desktop & Office Systems
• Microsoft 365 and SharePoint troubleshooting
• Intune and endpoint management
• Active Directory Security and Administration
• TCP/IP, DNS, DHCP
• Hardware support and more

Our client values your professional growth and offers extensive training opportunities, including courses and exams on topics like:

• MS 365 Admin
• Windows Server Hybrid Administrator (AZ-800, AZ-801)

And much more!

If you're ready to embrace new challenges, expand your expertise, and work with a supportive team that prioritizes education, we want to hear from you!

Note: Training opportunities may evolve to align with industry trends.

Our client values diversity and is committed to a fair, discrimination-free recruitment process. Due to the role's requirements, candidates must pass security clearance.

We currently list over 6,400 live graduate jobs and are continually adding new opportunities.