2nd Line IT Support Technician

The Beacon School; Amersham; Hybrid; GBP 26,000 - 34,000; Full time

Job summary

The Beacon School in Amersham is seeking a capable 2nd Line IT Support Technician to manage the daily delivery of technical support across the school site. You will assist the IT Manager with maintenance and development of IT infrastructure, systems and services, and provide second- and third-line support, while supervising fellow IT technicians.

This role offers an opportunity to contribute to a busy educational environment with a commitment to reliable technology in support of teaching.

Responsibilities

• Manage the daily delivery of technical support across the school site.
• Assist the IT Manager with maintenance and development of IT infrastructure, systems and services.
• Provide second- and third-line support and supervise other IT technicians.

Job description

Thank you for your interest in our role of 2nd Line IT Support Technician at The Beacon.

This is a key role managing the daily delivery of all technical support activities across our school site. In this post, you would assist the IT Manager with the maintenance and development of all IT infrastructure, systems and services as required. You would also operate as second and third line
technical support and act as the supervisor of the other IT technician.