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2nd Line 24/7 WAN Network Support Engineer

LA International

Birmingham

On-site

GBP 60,000 - 80,000

Full time

4 days ago
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Job summary

A leading ICT Recruitment Consultancy in Birmingham is seeking an experienced 2nd Line WAN Network Support Engineer for 24/7 operations. The role involves managing and configuring SRX series routers, providing technical support, and collaborating with 1st and 3rd line engineers. Candidates should have strong expertise in Juniper devices and network protocols. This position requires full on-site presence and SC clearance or eligibility.

Qualifications

  • Expertise in configuring and troubleshooting Juniper network devices.
  • In-depth knowledge of BGP, policy-based routing and troubleshooting.
  • Understanding of certificate-based VPN authentication.

Responsibilities

  • Support, manage, and configure SRX series routers.
  • Handle technical network support and escalations.
  • Collaborate with 1st and 3rd line engineers.

Skills

Configuring and troubleshooting Juniper network devices
Good knowledge of configuring key network components
BGP
IPSEC
MPLS
Routing and Switching protocols
Troubleshooting IPsec VPNs
Understanding PKI infrastructure

Job description

Target End Date: 31/01/2026

Recruitment Type: Contractor

Rate: £300

Location of role: Birmingham

Location requirement: Fully on site

Clearance Required: SC or eligible (Sole British nationals due to the nature of the project)

Working Pattern: 4 days (12hr shifts - 7am - 7pm), 4 days off; 4 nights (12hr shifts - 7pm - 7am), 4 nights off. Repeat days and nights.

Job Description

2nd Line 24/7 WAN Network Support Engineer

Brief overview on the role/project:

We are seeking a 2nd Line WAN Network Engineer to support, manage, and configure SRX series routers as part of our 24/7 BAU operations team, ensuring the global delivery of secure network services.

If you're an experienced 2nd line network engineer, join our skilled team in Birmingham to manage and maintain our Customer Network WAN estate.

Your daily responsibilities will involve a combination of technical network support, handling escalations, and working on project implementations. You will also provide guidance and support to 1st line engineers while collaborating closely with 3rd line engineers to share knowledge and enhance the 2nd line team's skills.

Mandatory skills:
  • Expertise in configuring and troubleshooting Juniper network devices.
  • Good knowledge of configuring key network components.
  • BGP, IPSEC, MPLS.
  • Juniper SRX Platform: knowledge and hands-on experience with SRX and MX platforms, CLI expertise.
  • Routing and Switching: understanding of routing and switching protocols.
  • In-depth knowledge of BGP, policy-based routing, attribute manipulation, load-balancing techniques, and troubleshooting.
  • Proficiency in troubleshooting IPsec VPNs and MPLS networks.
  • Understanding of PKI infrastructure and certificate-based VPN authentication.

LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the UK. We welcome applications from diverse backgrounds and experience.

LA International has secured the Queen's Award for Enterprise: International Trade, for the second consecutive period.

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