2nd Assistant Manager - Newbury

McDonald's United Kingdom; Newbury; On-site; GBP 28,000 - 35,000; Full time

Benefits offered by this job

Paid holidays

Meal allowance

Pension scheme

Career progression

Leadership opportunity

Job summary

Two Oaks Restaurants in Newbury is advertising for a 2nd Assistant Manager to join the team. The role centers on coaching and supporting shift managers to deliver an exceptional customer experience while leading with confidence and driving KPIs.

Based in Newbury, this opportunity offers a clear development pathway within a growing franchise, with benefits including annual leave, meal allowances, pension, and fast-track progression to the next management levels.

Qualifications

• 1+ years in management in QSR or fast-paced hospitality/retail.
• Availability - Full-Time required and must be fully flexible across weekdays, weekends, early mornings, and late evenings.
• Strong communication and leadership skills.
• Passion for developing others.
• A high level of integrity and commitment.
• Alignment with McDonald's values: Serve, Inclusion, Integrity, Community, Family.

Responsibilities

• Coach, motivate, and support shift managers and crew to deliver a top-tier customer experience.
• Lead with confidence, own KPIs, and influence monthly P&L.
• Help manage stock, labour costs, and rotas.
• Be hands-on during peak times.
• Lead and develop team members and shift managers.
• Champion regular coaching sessions and training.

Skills

Strong communication

Leadership

Flexibility

Customer focus

Job description

Role - 2nd Assistant Manager - Salary = From £31,500 base + bonus

Excellent opportunity for an experienced and ambitious individual to join a growing franchisee group.

Based in Newbury, Two Oaks Restaurants are delighted to be advertising for a high performing 2nd Assistant to join the team.

Following recent growth, we are looking to add to the management team and would welcome the opportunity to speak to individuals who are interested.

What You'll Be Doing

As an Assistant Manager, you'll be right at the heart of operations – coaching, motivating, and supporting shift managers and crew to deliver a top-tier customer experience every single day.

You'll lead with confidence, own key performance metrics, and help build a workplace culture that empowers others to thrive.

What You'll Get

• Up to 6 weeks' paid holiday
• Meal allowance + employee discounts (top retail & online brands)
• Pension scheme
• Fast-track career progression
• A real chance to lead and shape a team

Key Responsibilities

Business & Finance

• Support performance against KPIs (sales, profit, customer satisfaction)
• Use reports to drive action plans
• Help manage stock, labour costs, and rotas
• Understand and influence monthly P&L

People & Operations

• Lead and motivate a diverse team
• Deliver exceptional shift operations
• Coach and develop team members and shift managers
• Be hands-on during peak times

Training & Development

• Champion regular 1-2-1s and coaching sessions
• Lead from the front on training and values
• Grow confident, capable team leaders

What We’re Looking For

• 1+ years in management in QSR role or fast-paced hospitality/retail
• Availability - Full-Time required and must be fully flexible across weekdays, weekends, early mornings, and late evenings
• Strong communication and leadership skills
• Passion for developing others
• A high level of integrity and commitment
• Alignment with McDonald's values: Serve, Inclusion, Integrity, Community, Family

Progression

At McDonald's, part of our structure is designed to support every employee's career growth. For salaried managers, we provide a clear development pathway to help you advance confidently to the next stage of your career:

• First 12-18 months - Second Assistant Manager
• Following 12-18 months - First Assistant Manager
• Next step - Business Manager