2nd / 3rd Line Support - Intune, Azure VM, Cloud

Jump IT Recruitment; England; On-site; GBP 28,000 - 40,000; Full time

Job summary

A UK-based IT recruitment firm is seeking a full-time candidate for a 2nd/3rd line support role in East Kent. The position involves supporting approximately 200 users across multiple sites, working collaboratively in a team, and sharing knowledge among members. Strong Microsoft technologies and Cloud Azure skills are essential, with a focus on Azure VMs, Intune, and Windows. Office-based work is required in the East Kent area, and no relocation or sponsorship is available.

Qualifications

• Experience of providing 2nd/3rd line support.
• Strong knowledge of Microsoft technologies and Azure.
• Ability to work in an office environment.

Responsibilities

• Provide 2nd/3rd line support for approximately 200 users.
• Collaborate as part of a team and contribute to IT project work.
• Impart knowledge to other team members.

Skills

2nd/3rd line support

Microsoft technologies

Cloud Azure

Azure VMs

Intune

Windows

Job description

Overview

2nd line, 3rd line, Azure, Cloud, Azure VM, Intune, Windows, Microsoft

We are looking for a full-time permanent candidate to join our client based in East Kent.

Predominantly office-based you do need to live in the Folkestone, Dover, Canterbury, Margate, Medway, Ashford areas to practically get to the offices with ease.

Responsibilities

• Provide 2nd/3rd line support for approximately 200 users across several UK sites, escalating only when needed.
• Work as part of a small team based in the East Kent HQ and contribute to IT project work.
• Collaborate in a supportive, knowledge-sharing environment and impart knowledge to other team members.

Qualifications

• Experience of 2nd/3rd line support.
• Skills in Microsoft technologies and Cloud Azure, including Azure VMs, Intune, and Windows.
• A certification in Azure is useful but not required; strong practical knowledge is essential.
• Ability to work in an office-based role in the East Kent area.
• No sponsorship, visa transfer support, or relocation on offer.