2nd/3rd Line Support Engineer

Experis - ManpowerGroup; Luton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global technology organization in the UK is seeking an experienced 2nd/3rd Line Support Engineer to join their permanent team. Ideal candidates will have experience in providing technical support across databases, networks, and systems security, and must be able to obtain SC Clearance. This role offers an excellent opportunity for growth within a rapidly expanding organization.

Qualifications

• Experienced in 2nd and 3rd line systems support.
• Skillset within databases, networks, systems security, backup and patch management.
• Ability to obtain SC Clearance is required.

Responsibilities

• Provide 2nd and 3rd line support to head office and deployed systems.
• Build, maintain and troubleshoot rapidly expanding infrastructure.
• Deploy, configure, maintain and monitor all active network equipment.
• Liaise with internal departments to resolve systems issues.
• Ensure SLA's are met across the team.
• Work with 3rd party technology suppliers when required.

Skills

2nd and 3rd line systems support

Databases

Networks

Systems security

Backup and patch management

MS Azure

MS Server

Office 365

UNIX/Linux environments

VMware

Job description

Our client, a global organisation, urgently require an experienced 2nd/3rd Line Support Engineer to join their team on a permanent basis.

In order to be successful, you will have the following experience:

• Experienced in 2nd and 3rd line systems support
• Experienced within databases, networks, systems security, backup and patch management
• Tech: MS Azure, MS Server, Office 365, UNIX/Linux environments, VMware
• MUST be able to obtain SC Clearance (candidates with SC will be prioritised)

Within this role, you will be responsible for:

• Providing 2nd and 3rd line support to head office and deployed systems
• Build, maintain and troubleshoot rapidly expanding infrastructure
• Deploy, configure, maintain and monitor all active network equipment to ensure seamless network operations
• Liaise with internal departments to ensure systems issues are resolved
• Ensure that SLA's are met across the team
• Work with 3rd party technology suppliers when required

This represents an excellent opportunity to secure a permanent position within a high profile and rapidly growing organisation

People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.