2nd / 3rd Line IT Engineer (Manufacturing)

Laing O'Rourke; Nottingham; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading engineering and construction company is looking for a passionate 2nd / 3rd Line IT Engineer to support manufacturing operations across multiple sites. This role involves hands-on technical support, infrastructure delivery, and collaboration with business partners and suppliers to ensure peak performance of systems. The ideal candidate will have strong IT skills, particularly in Windows Server OS and networking, alongside a proactive approach to problem-solving.

Qualifications

• Experience in a corporate IT implementation/support role (2nd / 3rd Line level).
• Exposure to large, complex infrastructure environments.
• Willingness to travel regularly across regional manufacturing sites.

Responsibilities

• Deliver and support IT solutions across manufacturing sites.
• Troubleshoot and resolve user and infrastructure issues.
• Drive continuous improvement across IT support and infrastructure.

Skills

Windows Server OS

Active Directory

Microsoft enterprise products

Basic networking

IP networking skills

ITIL processes

Job description

2nd / 3rd Line IT Engineer (Manufacturing)

Location: Explore Plant and Transport Solutions, Worksop S80 3FD with ad hoc travel when required to Nottingham & Oldbury (expenses / travel covered)

Salary:Competitive + Car Allowance + Excellent Benefits

Job Type: Permanent

Are you a passionate IT professional looking to make a tangible impact in a fast-paced, manufacturing environment? We're looking for a Manufacturing Sites IT Engineer to play a critical role in keeping our factories running smoothly and efficiently across the Midlands region.

About the Role

This is a hands-on technical and stakeholder-facing position where no two days are the same. You'll be supporting the operations of three key manufacturing plants, ensuring infrastructure, systems, and users are operating at peak performance. You'll be a trusted go-to expert, balancing daily IT support with the delivery of robust infrastructure projects.

What You'll Be Doing

• Deliver and support IT solutions across manufacturing sites, from design through implementation
• Work closely with the business and 3rd-party suppliers to ensure seamless project and system delivery
• Troubleshoot and resolve user and infrastructure issues, escalating where needed
• Maintain system documentation with 100% accuracy
• Drive continuous improvement across IT support, infrastructure, and manufacturing systems
• Regular travel to local sites will be expected

What You'll Bring

• Strong knowledge of Windows Server OS, Active Directory, Microsoft enterprise products, and basic networking
• Experience supporting and implementing infrastructure in a multi-site environment
• Working understanding of manufacturing systems (desirable)
• IP networking skills including switches and wireless configuration
• Familiarity with ITIL processes and documentation best practices

Key Competencies

• Analytical thinking and effective problem-solving
• Clear communication across technical and non-technical audiences
• Self-starter who can work independently or as part of a team
• Strong service ethic with a proactive approach to support
• Ability to work to deadlines under pressure and adapt to changing priorities

You'll Also Need

• Experience in a corporate IT implementation/support role (2nd / 3rd Line level)
• Exposure to large, complex infrastructure environments
• Willingness to travel regularly across regional manufacturing sites

About Us

We are an international engineering and construction company delivering state-of-the-art infrastructure and buildings projects for clients in the UK, Middle East and Australia.

Certainty, reliability, quality – this is what our clients want. And at Laing O'Rourke, we have more than 150 years of experience delivering it. Laing O'Rourke's story is one of energy, passion, ambition, people and teamwork. We harness the power of our experience, stretching back over a century and a half to deliver certainty for our clients.

We want to ensure our recruitment process is accessible to all. If you need the application form in an alternative format or you would like to know more about our recruitment process, please email [e-mail]

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