26/PBNW - Phlebotomist

Randox Laboratories; Newcastle upon Tyne; Hybrid; GBP 21,000 - 26,000; Full time

Job summary

Randox Health in Newcastle is seeking a Phlebotomist to join our clinic in Eldon Square, located in Newcastle. You will collect blood samples from private and corporate clients, ensuring a warm, professional patient experience.

The role requires flexible hours across 5 days, including weekends and evenings, Hepatitis B vaccination, and a DBS check as per guidelines. Right to work in the UK is essential for the probation period.

Qualifications

• Previous Phlebotomy experience and certificate or equivalent training.
• Confident using IT programmes.
• Flexibility with working hours, including weekends and evenings.
• Flexibility to work from offsite locations at least once per month.
• Currently have the right to work in the UK without visa sponsorship.
• Strong communication skills.

Responsibilities

• Take blood samples from private and corporate clients.
• Conduct comprehensive client appointments and data entry into PIS.
• Maintain accurate records in PIS and upload documentation.
• Represent the company at offsite events and appointments.
• Engage in upselling and cross‑selling at the private health clinic.
• Proactively drive sales and exceed targets.
• Complete forms, specimen labelling, and test order forms.
• Demonstrate high IT literacy to manage software systems.

Skills

Phlebotomy experience

Communication skills

IT literacy

Flexibility

Education

Phlebotomy certificate or equivalent training

Tools

PIS software

Job description

Phlebotomist – Newcastle – (Job Ref: 26/PBNW)

Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. Our staff are at the heart of everything we do and achieve. We have an exciting new career opportunity for a Phlebotomist within our clinic in the John Lewis store in Eldon Square in Newcastle.

Location

Location: Eldon Square, Percy St, Newcastle upon Tyne NE1 7RR

Contract Offered

Full-time, Permanent

Working Hours / Shifts

40 hours per week, across 5 days, within the clinic opening hours of 8.45am to 6.20pm including some weekends and evenings.

For this position, as you may be in contact with live blood samples, you must be vaccinated against Hepatitis B or be able to get it following a successful interview stage.

In line with Care Quality Commission guidelines, the successful candidate will be required to undergo an enhanced Disclosure and Barring Service check.

Right to Work Requirement

Please note that this role requires candidates to have the legal right to work in the UK for a minimum of 12 months from the application date. This is to ensure completion of our 9-month probationary period and for any potential sponsorship decisions to be considered. Unfortunately, we are unable to offer visa sponsorship at the point of hire.

What does the Phlebotomist role involve?

This role is responsible for ensuring customers have an excellent experience from the moment they enter our clinic, taking blood samples from both private and corporate clients. This is a varied role that may also include the following responsibilities:

• Conduct comprehensive client appointments, including blood and urine sample collection, personal health measurements, and data entry into our Patient Information Systems (PIS).
• Demonstrate sensitive communication to ensure client understanding and consent.
• Maintain accurate records in PIS, uploading all relevant documentation.
• Represent the company professionally at offsite events and appointments.
• Engage in upselling and cross‑selling at our private health clinic.
• Proactively drive sales and exceed targets..
• Complete company forms, specimen labelling, and laboratory test order forms accurately.
• Demonstrate high IT literacy in order to manager various software systems and daily tasks.

Essential criteria

• Previous Phlebotomy experience and certificate or equivalent training.
• Confident using IT programmes.
• Flexibility with working hours, as required by the business inclusive of evenings and weekends.
• Flexibility to work from offsite locations at least once per month.
• Currently have the right to work in the UK without visa sponsorship.
• Strong communication skills.

Desirable

• Experience in a private healthcare setting.
• Exeperience in customer service.
• 2 years experience in Phlebotomy.
• Sales / Retail experience.
• Valid UK driving licence.