24hr Part Time Supervisor, Carvela, Wembley

Kurt Geiger; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading fashion retailer is seeking a retail assistant in London. The role involves delivering exceptional customer service, managing store operations, and supporting team targets. Ideal candidates will have a retail background, strong communication skills, and an understanding of fashion trends. This position offers a competitive hourly wage and perks like employee discounts and a pension contribution.

Benefits

Competitive basic hourly rate

Amazing employee discounts

Pension contribution

24hr GP access

Uniform allowance

Responsibilities

• Deliver exceptional service consistently.
• Manage store security during opening and closing.
• Open and close the till system.
• Guide clients to products and understand their needs.
• Manage stock efficiently and maintain shop floor standards.
• Support management in absence and participate in training activities.

Skills

Strong communicator

Understanding of excellent service

Previous experience in retail

Interest and awareness of key fashion trends

Self-motivated and driven by targets

Confident working in a team

Job description

Carvela, deeply rooted in Italian heritage, leads the way in premium accessories with shoes and bags designed in the heart of Milan by women, for women. Each product reflects our commitment to exceptional design and comfort, with every collection thoughtfully designed. Our brand is shaped by timeless style and a design philosophy that empowers women of all ages to feel their best. Made with high-quality materials and shaped by Italian-inspired silhouettes, our collections are created to work as hard as the women who wear them.

WE NEED YOU TO:

• Consistently deliver exceptional service
• Responsible for holding keys for the store and ensuring the security of the store at opening and closing in the absence of the senior management team
• Responsible for opening and closing of the till system
• Welcome clients warmly, guide them to products and understand their needs to ensure a positive shopping experience, setting the standards for the wider team
• Efficiently manage stock by pair checking, organising the stockroom, and maintaining consistent standards to ensure smooth operations
• Ensure the shop floor is kept tidy and replenished and that store standards are maintained
• Support your management team by working towards individual and team sales targets
• Provide details of Kurt Geiger loyalty programs, highlighting the benefits and encouraging participation to enhance their shopping experience
• Support with training and development of team members in the absence of the senior management team
• Assist in the preparation and planning of promotional activities
• Be a role model for our brand and adhere to uniform standards (all black, unbranded and reflective of the brand)
• Regularly participate in training activities to become a confident brand ambassador
• Support the management team during absences with weekly trade report and conference calls
• Hold daily team briefs and set targets in the absence of the manager

• Strong communicator
• Understanding of excellent service
• Previous experience in retail
• Interest and awareness of key fashion trends
• Self-motivated and driven by targets
• Confident working in a team

• Competitive basic hourly rate
• Amazing employee discounts
• Pension contribution
• 24hr GP access, through RetailTrust
• Uniform allowance

Our Stores

The first Kurt Geiger store opened on London Bond Street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford Street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world’s most famous department stores.

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