24 Hrs Supervisor- Norwich

Sostrene Grene; United Kingdom; On-site; GBP 22,000 - 30,000; Full time

Job summary

A leading retail company, Sostrene Grene, is seeking a Supervisor to oversee shop operations, manage staff, and ensure excellent customer service. This integral role requires a strong leadership presence and the ability to foster a positive team spirit in a fast-paced environment.

Qualifications

• Proven track record in fast-paced retail environments.
• Experience in training new hires and managing workflows.
• Ability to create a positive work environment.

Responsibilities

• Manage workflow and delegate tasks among staff.
• Supervise and evaluate performance of colleagues.
• Ensure shop floor is stocked and assist with deliveries.

Skills

Leadership

Customer Service

Team Management

Conflict Resolution

Job description

Welcome to the Wonderful World of Anna and Clara

Do you have a passion for retail, customer service, and leadership?

Sstrene Grene is seeking an exceptional Supervisor with a proven track record in fast-paced retail environments.

A Supervisor at Sstrene Grene has a busy and diverse role.

Supervisor responsibilities include managing the effective workflow of the shop floor, delegating tasks, supervising staff and tasks, training new starters, setting a high example, and creating a good Team spirit.

Other Responsibilities Include

• Managing the effective workflow of the shop floor
• Identifying tasks that need to be completed and delegating jobs to the right people
• Ensuring shop floor is always well stocked, communicating to staff what areas need to be refilled
• Supervising work, evaluating performance, and providing feedback to colleagues and/or your manager as required
• Creating a positive and proactive work environment for your Team, by leading with a can-do attitude
• Managing conflict
• Training new hires
• Keyholder duties, including opening and closing the store
• Assuming additional management responsibilities as may be required in the absence of the Management team
• Assisting with staff scheduling as required
• Receiving, processing, and organising store deliveries
• Sign writing in line with established guidelines
• Processing customer payments using the shop's Point of Sale (POS) system
• End of day cashing up and float management
• Cash Safe management and G4S lodgements
• Addressing and resolving customer complaints in a professional manner

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.

We look forward to hearing from you!

LNKD1_UKTJ