23392 - Change Delivery Officer - Midlands Team - Temporary 2 years

The Methodist Church in Britain; West Midlands; Hybrid; GBP 42,000 - 56,000; Full time

Benefits offered by this job

Annual leave 25–30 days

Local Government Pension Scheme

Training and development

Hybrid working

Family friendly policies

Flexible benefits

Paid parental leave

Sight tests

Job summary

HM Prison and Probation Service in the Midlands region is seeking a Change Officer to coordinate local and national change projects within the Area Change Delivery Team. Hybrid working is possible depending on business needs, with duties including leading change groups and managing governance processes.

The role requires experience in delivering change initiatives, strong stakeholder engagement, and the ability to interpret performance data to drive improvements.

Qualifications

• Evidence of change delivery experience.
• Ability to interpret performance data and explain its meaning.
• Knowledge of change management methodologies.

Responsibilities

• Deliver and oversee local and national change initiatives.
• Act as lead contact for a prison, probation establishment, or area.
• Lead task and finish groups, project meetings and focus groups.
• Record and track change activity in GMS and Project for the Web.
• Monitor compliance with service levels and policies.
• Build relationships with regional or national stakeholders.
• Present at governance boards and meetings.
• Identify risks and opportunities, developing mitigation strategies.

Skills

Change delivery

Stakeholder engagement

Governance

Data interpretation

Project management

Tools

GMS

Project for the Web

Job description

This Change Officer post sits in the Midlands Area Change Delivery Team at HM Prison and Probation Service, which coordinates change across prisons and probation. The work centres on delivering local and national change projects, tracking them in the Gateway Management System and Project for the Web, and keeping risk registers and monthly reporting current. Officers cover several establishments and may act as the lead contact for one, with hybrid working possible where business need allows. Candidates are assessed against behaviours and a statement of suitability, and a DBS standard check applies.

What the job involves

• Deliver and oversee local and national change initiatives, managing projects to successful delivery and alignment with organisational goals
• Act as main point of contact for a specific prison, probation establishment or geographical area where identified as lead
• Lead task and finish groups, project meetings and focus groups
• Record and track change activity in GMS and Project for the Web, keeping project records accurate and complete
• Monitor compliance with GMS and Project for the Web service level agreement and relevant policies
• Build working relationships with regional or national stakeholders, including Business Managers and Heads of Business Assurance
• Present at local, group, regional and national meetings, including governance boards
• Identify risks, decisions and opportunities, developing mitigation strategies and maintaining risk registers
• Contribute to monthly performance reporting, interpreting data and giving regular project updates to line managers
• Identify and resolve barriers to progress, escalating where milestones are missed
• Apply continuous improvement and lean methodologies to improve project delivery
• Carry out quality assurance and peer review of projects, and support communication strategies for change projects

What’s required

Experience

• Relevant experience evidenced in a statement of suitability

Skills & knowledge

• Demonstrates the behaviours Changing and Improving, Delivering at Pace, Making Effective Decisions, Managing a Quality Service and Working Together
• Ability to use digital systems and tools such as GMS and Project for the Web
• Ability to interpret performance data and explain its meaning
• Ability to apply change management best practice

Checks & eligibility

• DBS standard check
• Security and identity checks before taking up post
• Eligible to work for the Civil Service under nationality rules

What’s offered

• Annual leave of 25 days on appointment, rising to 30 after five years, plus public holidays
• Local Government Pension Scheme run through the Greater Manchester Pension Fund
• Extensive training and development opportunities
• Hybrid working where business need allows, with some roles not suited to it
• Family friendly policies, including reduced hours and job share
• Flexible benefits including voluntary benefits, retail vouchers and discounts
• Paid paternity, adoption and maternity leave
• Free annual sight tests for employees who use computer screens