23384 - Case Administrator - Cobden Street Leicester

The Methodist Church in Britain; Leicester; Hybrid; GBP 24,000 - 32,000; Full time

Benefits offered by this job

25 days leave rising to 30

Hybrid working

Staff development opportunities

Family friendly policies

Pension scheme

Flexible benefits

Paid parental leave

Sight tests

Job summary

The Methodist Church in Britain is seeking a Case Administrator to support the Probation Service within the wider justice landscape. This hybrid role involves organizing case-file information, ensuring probation processes run smoothly, and handling enquiries from colleagues, agencies and individuals on probation.

Hybrid working after a six-month probation period and a focus on diligent data handling are key features of the role.

Qualifications

• Experience providing case-file information for probation services.
• Responding to enquiries from colleagues and agencies.
• Experience with probation processes and policies is beneficial.

Responsibilities

• Keep probation processes running efficiently.
• Maintain probation systems properly.
• Collate and prepare probation information for case files.
• Handle enquiries from colleagues, agencies and people on probation.
• Support probation staff working with people on probation.

Skills

Communicating

Delivering at pace

Quality of service

Working together

Job description

Case Administrator post in the Probation Service, part of the Ministry of Justice, based across probation delivery units, courts, prisons and other probation functions in the region. The role keeps probation processes and systems running, collates information for case files and handles enquiries from colleagues, agencies and people on probation. Hybrid working at an initial 60/40 split applies after a six-month probation period, and placements vary by setting. New Skilled Worker visa sponsorship is not offered for this post, and VISOR vetting follows any offer.

What the job involves

• Keep probation processes running efficiently
• Maintain probation systems properly
• Collate and prepare probation information for case files
• Handle enquiries from colleagues, agencies and people on probation
• Support probation staff working with people on probation

What's required

Experience

• Written examples of relevant experience against the experience questions

Skills & knowledge

• Communicating and Influencing behaviour, assessed on the application form
• Delivering at Pace behaviour, assessed at interview
• Managing a Quality Service behaviour, assessed at interview
• Working Together behaviour, assessed at interview

Checks & eligibility

• Right to work in the UK and the Civil Service
• DBS standard check
• VISOR vetting completed after offer

Other

• Short application form with behaviour and experience answers
• Pass the Civil Service Judgement test (CSJT) as stage one

What's offered

• 25 days annual leave rising to 30 after five years, plus public holidays
• Local Government Pension Scheme via Greater Manchester Pension Fund
• Hybrid working where business need allows
• Staff development and training opportunities
• Family friendly policies, including reduced hours and job share
• Flexible benefits, voluntary benefits and discounts
• Paid paternity, adoption and maternity leave
• Free annual sight tests for employees who use computer screens