20612 - Case Administrator - Advance into Justice - National

The Methodist Church in Britain; United Kingdom; Hybrid; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Pension scheme

Hybrid working

Training opportunities

Family-friendly policies

Paid leave

Job summary

The Methodist Church in Britain is seeking a Fixed-term Case Administrator to support the Probation Service for 24 months. The role involves keeping processes and systems running, collating probation information for case files and handling enquiries from colleagues, agencies and people on probation.

There is hybrid working where business needs allow. Applicants who did not hold a Skilled Worker visa before 22 July 2025 cannot be sponsored.

Qualifications

• Relevant experience evidenced in application form answers.
• Strong communication skills and ability to work in a team.

Responsibilities

• Ensure processes run efficiently.
• Maintain systems properly.
• Collate probation information for case files.
• Handle enquiries from colleagues, agencies and people on probation in a busy environment.
• Support probation staff working with people on probation.

Skills

Communication

Civil Service Behaviours

Job description

Fixed-term Case Administrator post in the Probation Service, open to Armed Forces leavers, veterans, eligible spouses and reservists under the Advance into Justice scheme, for 24 months. The work keeps processes and systems running, collates probation information for case files and handles enquiries from colleagues, agencies and people on probation. Postings can be across probation delivery units, courts, prisons, unpaid work and several other probation functions, with hybrid working where business need allows. Applicants who did not hold a Skilled Worker visa before 22 July 2025 cannot be sponsored.

What the job involves

• Ensure processes run efficiently
• Maintain systems properly
• Collate and prepare probation information for case files
• Handle enquiries from colleagues, agencies and people on probation in a busy environment
• Support probation staff working with people on probation

What’s required

Experience

• Relevant experience evidenced in application form answers

Skills & knowledge

• Strong communication skills
• Civil Service Success Profile behaviours: communicating and influencing, delivering at pace, working together, managing a quality service

Checks & eligibility

• Eligible under the Advance into Justice scheme as a service leaver, veteran, eligible spouse or civil partner, or Armed Forces Reservist
• Right to work in the UK and the Civil Service
• DBS Standard check
• VISOR vetting after offer
• Security and identity checks before taking up post
• Held a Skilled Worker visa before 22 July 2025 if sponsorship is needed

Other

• Empathy, patience and organisation

What’s offered

• Annual leave of 25 days rising to 30 after five years, plus public holidays, pro-rata for part-time
• Local Government Pension Scheme via GMPF
• Extensive training and development opportunities
• Hybrid working where business need allows
• Family-friendly policies, including reduced hours and job share
• Paid paternity, adoption and maternity leave
• Flexible benefits, voluntary benefits and discounts
• Annual pay progression through the Competency Based Framework, if eligible