228878 - Relief Administration Assistant

NHS National Services Scotland; Scotland; On-site; GBP 40,000 - 60,000; Part time

Job summary

A healthcare service provider is seeking a part-time Relief Admin Assistant to support the West Lothian Community Administration Team. Responsibilities include greeting patients, handling inquiries, and providing administrative support. Ideal candidates will possess strong organisational skills, attention to detail, and effective communication abilities. Training and development opportunities are offered.

Qualifications

• Strong organisational and time management skills.
• Excellent communication and interpersonal abilities.
• Attention to detail with a conscientious approach.

Responsibilities

• Support administration of WLHSCP community services.
• Greet patients in person and handle telephone enquiries.
• Complete general administrative tasks.

Skills

Organisational skills

Time management

Communication skills

Interpersonal skills

Attention to detail

Job description

Please note: As this post is part-time, the salary will be pro-rata.

Fixed Term 12 Months

We are pleased to offer an exciting opportunity to join our West Lothian Community Administration Team as a Relief Admin Assistant. This role supports the smooth operation of WLHSCP community services by delivering high-quality administrative assistance.

As part of the team, you’ll bring strong organisational and time management skills, excellent communication and interpersonal abilities, and a keen attention to detail. A conscientious and adaptable approach is essential, along with the capability to work both independently and collaboratively.

This varied role involves working across multiple teams and includes responsibilities such as greeting patients in person, handling telephone enquiries, and completing general administrative tasks. Therefore, a professional telephone manner and effective communication skills are vital.

We offer full training and ongoing support, with opportunities to develop new skills while working alongside multi-agency teams.

Working hours for this post are:

• Wednesday: 8:30am – 4:30pm
• Friday: 8:30am – 4:24pm

For informal enquiries, please contact: [e-mail] or [e-mail]

Please note: we anticipate a high level of interest in this position and may close the vacancy early once a sufficient amount of applications are received. Therefore, please make sure you complete and submit your application at an early stage.

We will fully support disabled candidates, and candidates with long-term conditions or who are neurodivergent by making reasonable adjustments to our recruitment policy and practices.

Due to legislative changes from 1 April 2025, this post may require a different level of criminal records check done than is currently the case. If the post is assessed as a "regulated role", your appointment will be subject to joining the Protecting Vulnerable Groups (PVG) Scheme. If there is any change to what is currently required, this will be confirmed by either the Hiring Manager or the Recruitment Team. For more details on these changes please visit: Disclosure Scotland Changes.

To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigration Service. Further information on what NHS Scotland Boards are required to do to check this as well as what your responsibilities include can be found in the further information for this vacancy.

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.