222756 - Knowledge Systems And Services Manager (FWW)

NHS National Services Scotland; Stranraer; On-site; GBP 80,000 - 100,000; Full time

Job description

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.
Please note: we anticipate a high level of interest in this position and may close the vacancy early once a sufficient amount of applications are received. Therefore, please make sure you complete and submit your application at an early stage.
We will fully support disabled candidates, and candidates with long-term conditions or who are neurodivergent by making reasonable adjustments to our recruitment policy and practices.
To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service. Further information on what NHS Scotland Boards are required to do to check this as well as what your responsibilities include can be found in the further information for this vacancy.
Due to legislative changes from 1 April 2025, this post may require a different level of criminal records check done than is currently the case. If the post is assessed as a "regulated role", your appointment will be subject to joining the Protecting Vulnerable Groups (PVG) Scheme. If there is any change to what is currently required, this will be confirmed by either the Hiring Manager or the Recruitment Team. For more details on these changes please visit: Disclosure Scotland Changes.

Join NHS Lothian as a Band 7 Knowledge Systems and Services Manager
Are you an experienced leader with a passion for advancing digital knowledge services to get evidence into day-to-day practice across health and social care? NHS Lothian is seeking to establish this new post to shape and oversee our knowledge systems and drive strategic development in use of digital knowledge across multiple workstreams. This will include a central focus on NHS Lothian’s strategic use of the national Right Decision Service platform to deliver evidence as decision support and drive evidence-based practice and improvement across health and social care. You will also lead on a wider range of internal and external digital knowledge developments to support decision-making and service improvement.
Key Responsibilities:

• Lead and manage the development and delivery of digital knowledge resources. This includes a primary focus on delivery of decision support through the national Right Decision Service, as well as delivery of digital knowledge through Intranet, e-learning, Teams channels, the national Library Management System and other digital applications

including intranet, e-learning, and knowledge sharing platforms

• Oversee programme management, planning, and risk mitigation across various projects
• Collaborate with clinical and managerial stakeholders to lead development and implementation of NHS Lothian’s strategy around use of the Right Decision Service and digital knowledge and evidence more broadly.
• Develop and deliver training in creating and using digital knowledge, and measure service impact
• Foster effective relationships with internal teams and external stakeholders
• Lead development of an NHS Lothian-wide focus on decision-making through evidence-based practice and knowledge mobilisation

What we are looking for:

• Master’s qualification in knowledge management, librarianship, informatics or a related field

• Experienced leader with the ability to innovate, shape new services scope, identify priorities and promote the value of the Right Decision Service and other digital knowledge services within NHS Lothian
• Extensive programme management and leadership experience within health or social care environments
• Proven ability to develop digital knowledge systems, deliver training, and communicate complex information
• Skills and experience across a range of knowledge mobilisation approaches.
• Strong skills in evidence searching and summarising, data analysis and interpretation and report writing
• Knowledge of GDPR and data privacy principles

PLEASE NOTE This is a full time position and will involve hybrid working including travel to all NHS Lothian sites.

Join us to lead innovative knowledge services that enhance decision-making and patient care across NHS Lothian. For further details and to apply, please see the full job description.

For further information on what is included in the role and the skills/experience being sought, click on the links at the bottom of the screen to the job description and person specification. If after reading this information you have any questions, please contact Cheryl Tudor, Quality & Safety Improvement Lead (Medical Education Directorate) [e-mail] or Ann Wales, Programme Lead: Knowledge and Decision Support (Health Improvement Scotland) [e-mail]