222749 - Digital Knowledge Manager (FWW)

NHS National Services Scotland; Stranraer; Hybrid; GBP 35,000 - 45,000; Full time

Job summary

A public healthcare organization is seeking a Digital Knowledge Manager to enhance digital knowledge services. This full-time position, offering a hybrid working model, involves managing digital information systems and delivering training. Ideal candidates will have a degree in a related field and experience in evidence searching and digital content management. Strong communication skills are essential for stakeholder engagement.

Qualifications

• Educated at least to degree level in knowledge management, librarianship, informatics or a related field.
• Experience in evidence searching, digital content management, and delivering training.
• Strong communication and stakeholder engagement skills.

Responsibilities

• Manage and develop digital knowledge and information systems.
• Provide expert advice on knowledge management practices and digital resource development.
• Conduct high-quality evidence searches, summaries, and reports.

Skills

Evidence searching

Digital content management

Communication skills

Stakeholder engagement

Knowledge of digital tools

Education

Degree in knowledge management, librarianship, informatics

Tools

SharePoint

Microsoft Teams

Job description

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.
Please note: we anticipate a high level of interest in this position and may close the vacancy early once a sufficient amount of applications are received. Therefore, please make sure you complete and submit your application at an early stage.
We will fully support disabled candidates, and candidates with long-term conditions or who are neurodivergent by making reasonable adjustments to our recruitment policy and practices.
To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service. Further information on what NHS Scotland Boards are required to do to check this as well as what your responsibilities include can be found in the further information for this vacancy.
Due to legislative changes from 1 April 2025, this post may require a different level of criminal records check done than is currently the case. If the post is assessed as a "regulated role", your appointment will be subject to joining the Protecting Vulnerable Groups (PVG) Scheme. If there is any change to what is currently required, this will be confirmed by either the Hiring Manager or the Recruitment Team. For more details on these changes please visit: Disclosure Scotland Changes.

Join NHS Lothian as a Band 6 Digital Knowledge Manager.
Are you an enthusiastic and self-motivated professional with a passion for health and social care knowledge management? NHS Lothian is seeking to establish the new post of Digital Knowledge Manager to develop and deliver our digital knowledge services within the organisation. You will play a vital role in managing NHS Lothian’s delivery of evidence and guidance as decision support through the national Right Decision Service platform to get evidence into day-to-day practice. You will also support delivery of digital knowledge through other internal and external systems, provide training and advice to build staff skills and confidence in using digital knowledge, and disseminating knowledge to improve patient care, shared decision-making and staff development.
Key responsibilities

• Manage and develop digital knowledge and information systems. This includes a primary focus on delivery of decision support through the national Right Decision Service, as well as delivery of digital knowledge through Intranet, e-learning, Teams channels, the national Library Management System and other digital applications including intranet, e-learning, and knowledge sharing platforms.
• Provide expert advice on knowledge management practices and digital resource development to deliver evidence and guidance through the Right Decision Service and other channels.
• Conduct high-quality evidence searches, summaries, and reports to support decision-making
• Deliver formal training sessions and workshops on digital tools and knowledge resources
• Collaborate with multidisciplinary teams to engage new stakeholders in identify knowledge needs and develop solutions
• Monitor and evaluate the impact of knowledge services, ensuring continuous improvement

What we’re looking for:

• Educated at least to degree level in knowledge management, librarianship, informatics or a related field
• Experience in evidence searching, digital content management, and delivering training
• Strong communication and stakeholder engagement skills
• Knowledge of digital tools like SharePoint and Teams

PLEASE NOTE This is a full time position and will involve hybrid working including travel to all NHS Lothian sites.

For further information on what is included in the role and the skills/experience being sought, click on the links at the bottom of the screen to the job description and person specification. If after reading this information you have any questions, please contact Cheryl Tudor, Quality & Safety Improvement Lead (Medical Education Directorate) [e-mail] or Ann Wales, Programme Lead: Knowledge and Decision Support (Health Improvement Scotland) [e-mail]