222285 - Medical Receptionist / Admin Assistant

NHS Scotland; City of Edinburgh; On-site; GBP 25,000 - 28,000; Part time

Job summary

A healthcare provider in Edinburgh is seeking a part-time Medical Receptionist / Admin Assistant. You will handle patient appointments, maintain records, and process queries in a fast-paced environment. The ideal candidate has good communication skills and experience in a medical admin role is preferable. This position offers a salary of £25,694 - £27,900 based on experience and eligibility for NHS pension scheme.

Benefits

NHS pension scheme

Comprehensive training

Qualifications

• Experience in a medical or admin environment preferred but training will be provided.
• Ability to deal with changing demands and priorities.
• Maintaining confidentiality is essential.

Responsibilities

• Dealing with patient appointments at reception and on the phone.
• Registering and maintaining patient records.
• Handling patient queries, including prescriptions and test results.

Skills

Communication

Customer service

Time management

Attention to detail

Adaptability

Tools

Emis

Docman

Word

Excel

Job description

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222285 - Medical Receptionist / Admin Assistant, Edinburgh

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Client:

NHS Scotland

Location:

Edinburgh, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

7d38b0a40a53

Job Views:

6

Posted:

12.08.2025

Expiry Date:

26.09.2025

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Job Description:

Danestone Medical Practice

DANESTONE MEDICAL PRACTICE LLP

Medical Receptionist / Admin Assistant

Part Time - 15 hours per week over 3 days

Danestone Medical Practice currently has a vacancy for a friendly, helpful and motivated

Medical Receptionist / Admin Assistant to join our busy team. Some flexibility in hours of work is required as different or additional hours may occasionally be required by mutual agreement to cover holidays/illness.

Hours of work will be 15 hours per week over 3 days and a combination of the following shifts: 7.45am 12.45pm / 1.00pm 6.00pm / 1.30pm 6.30pm

The Duties

• Dealing with patient appointments - both at reception and on the phone
• Registering and maintaining patient records
• Dealing with patient queries (including requests for prescriptions, test results and general enquiries)
• Using software (Emis, Docman, Email, eConsultations, Word, Excel, etc)
• General administration
• Any other duties which you may be asked to complete from time to time

The Person - You

• Communicate well with others both patients and your colleagues
• Respond quickly, efficiently and helpfully to all enquiries and requests
• Ability to work in a fast paced busy environment
• Take care when completing tasks to make sure that your work is accurate
• Deal with and adapt to changing demands and priorities
• Help and support all colleagues
• Listen to others, ask the right questions and understand what you are being asked to do -

asking for help when you need it.

• Deal well with difficult situations
• Maintain confidentiality
• Have experience working within a similar medical or admin environment although comprehensive training will be given.
  Salary range is £25,694 £27,900 per annum based on 37.5 WTE, depending on experience.
  You will be eligible for membership of the NHS pension scheme.
  

Informal enquiries are welcome, please contact Mrs Tracey Thom, Practice Manager at or 01224 849679 between 8am 2pm.

To apply please send your CV with a covering letter stating why you would be suitable for this vacancy to . We will welcome applications until 12 noon on 13th August 2025 but may progress to interview at an earlier date if we have suitable applicants.

- Urban Practice