215405 Clerical Officer / Audio Typist

NHS Scotland; Dumfries; On-site; GBP 20,000 - 25,000; Full time

Job summary

NHS Dumfries and Galloway is seeking a Clerical Officer / Audio Typist to join their Acute & Diagnostic Administration Services Team. This role involves transcribing medical documents, maintaining patient records, and providing administrative support to clinical teams. The successful candidate will demonstrate strong communication and organisational skills, along with a flexible, team-oriented attitude. This position is on a fixed term/secondment basis until June 2026.

Benefits

Free, unlimited parking at all hospital sites

Qualifications

• Good communication and organisation skills required.
• Attention to detail is crucial.
• Must be self-motivated, enthusiastic, and committed.

Responsibilities

• Transcribe from digital dictation, letters, reports, and discharge summaries.
• Maintain patient records and handle incoming calls and mail.
• Ensure electronic files are up-to-date for clinical teams.

Skills

Communication

Organisation

Attention to Detail

Team Player

Self-Motivated

Job description

We are looking to recruit an enthusiastic individual to join NHS Dumfries and Galloway’s Acute &Diagnostic Administration Services Team as a Clerical Officer / Audio Typist on a secondment or fixed term contract. The post holder will transcribe from digital dictation, letters, reports and discharge summaries for patients from outpatient clinics, patients discharged from wards and other outpatient appointments and will maintain patient records. Other duties also include dealing with incoming calls, mail, scanning and electronic filing of patient information ensuring electronic files for all patient reports, letters and general correspondence is up to date and available to the clinical team for decision / support maximising effective use of time.

Based within both DGRI and Mountainhall Treatment Centre (MHTC) the post holder will fulfil a crucial role in providing administrative and clerical support liaising and working with allocated multi discipline clinical teams and administration colleagues. The successful candidate should be a team player with a flexible ‘can do’ attitude as they will assist in a variety of areas dependant on service level objectives. Other attributes which we would be looking for the successful candidate to demonstrate on their application form and at interview is good communication and organisation skills with attention to detail, to be self motivated, enthusiastic and committed.

This post will be supported by Colleagues / Team Leader / Administration Services Co-ordinator / Administration Services Manager.

This post is on a fixed term / secondment basis until June 2026.

As a typing / audio test will require to be undertaken at interview you will need to be able to attend in person, we cannot offer interview via Teams.

Informal enquiries please direct them to Jennifer Stewart - Tel: [phone] Ext 74278/ [e-mail]

ADDITIONAL INFORMATION FOR CANDIDATES

To find out more about working with NHS Dumfries and Galloway and for an insight into our friendly, beautiful corner of Scotland please visit our Work With Us web pages https://www.nhsdg.co.uk/workwithus/

APPLICATION PROCESS - https://www.careers.nhs.scot/how-to-apply/application-process/
Please note that our correspondence method is by e-mail, therefore please ensure you enter your email address accurately. Please check your e-mail regularly (including junk folders) and also your Jobtrain account for updates. Please contact Jobtrain Candidate Support Hub - https://jobseekersupport.jobtrain.co.uk/support/home for advice and support with any system issues.
~ We recommend using the Internet Browser "Google Chrome" or "Microsoft Edge" when using Jobtrain. Users may also experience issues if accessing Jobtrain via mobile phone.
~ DO NOT upload a CV as this will not be used for short listing purposes.
~ Within the application you are required to answer three questions giving you the opportunity to fully evidence why you are the ideal person for the job. This section times out after 30 minutes, a tip is to build your reply on a Word document and copy and paste into Jobtrain. If you exceed the maximum amount of characters it will cut your text at this point, please check your information once copied and pasted.
~ Once you have submitted your application form you will be unable to make any amendments.
~ Posts close at midnight on the indicated date.
~ If you are a member of staff please ensure you update your Jobtrain profile to reflect that you are employed by NHS Dumfries and Galloway.
~ Staff and patients across Dumfries and Galloway enjoy free, unlimited parking at all our hospital sites.
Please be aware that a vacancy may close early due to volume of applications, therefore you should not delay in submitting your application.

EQUALITY AND DIVERSITY
NHS Dumfries and Galloway is committed to encouraging equality and diversity among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Dumfries and Galloway welcomes applicants from all sections of the community.

PUBLIC PROTECTION
Public protection practice encompasses the recognition and management of risk in order to prevent or reduce harm to children, (including unborn babies), young people and adults. All public protection legislation, and NHS Dumfries and Galloway (NHSDG) policies and guidance are founded on the United Nations Convention on the Rights of the Child and the European Convention on Human Rights, and the principles of these Conventions underpin all NHSDG core business.

RIGHT TO WORK IN THE UNITED KINGDOM
NHS Dumfries and Galloway has a legal obligation to ensure that it does not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by the UK Border Agency. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. Candidates who require a Certificate of Sponsorship can access further information on the UK Border Agency’s new points based system that now governs the way individuals from outside the UK can work at www.bia.homeoffice.gov.uk
Please ensure the vacancy salary meets the minimum salary required for sponsorship. We are unable to provide sponsorship for bank contracts.

UNITED KINGDOM REGISTRATION
NHS Dumfries & Galloway are currently unable to support OSCE Training for international nurses for vacancies.
Vacancies requiring professional registration require full United Kingdom registration with the appropriate council (eg NMC, HCPC, GMC etc).