214654 (PP) Pharmacy Support Worker

NHS National Services Scotland; Worcester; On-site; GBP 26,000 - 29,000; Full time

Job summary

Join a dynamic healthcare team as a Pharmacy Support Worker, where you'll enhance your skills and contribute to vital pharmacy services. This role offers a unique opportunity to support the delivery of high-quality patient care in a renowned teaching hospital. With comprehensive training and a supportive environment, you will play a key role in optimizing medication supply and ensuring patient safety. If you're passionate about learning and making a difference in healthcare, this position could be your next step toward a rewarding career.

Benefits

Flexible Working Arrangements

Career Progression Opportunities

Comprehensive Training and Support

Qualifications

• Willingness to complete in-house competency-based training.
• Previous experience in healthcare or pharmacy is beneficial.

Responsibilities

• Support technical and clinical services in pharmacy.
• Collaborate with senior technicians on service improvements.

Skills

Teamwork

Organizational Skills

Attention to Detail

Communication Skills

Education

SCQF Level 6

Job description

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

**Please note we anticipate a high level of interest in this position and may close the vacancy early once a sufficient amount of applications are received. Therefore, please make sure you complete and submit your application at an early stage**

Pharmacy Support Worker – Higher Level

NHS Lothian Pharmacy & Medicines Service

St John’s Hospital

Band 3 | 1.0 WTE | 37 Hours

£26,869–£28,998

(including weekend, late night and public holidays commitment)

Are you ready to take the next step in your healthcare career? Would you like to join a supportive team where you can develop advanced skills and contribute to the smooth operation of vital pharmacy services? If you have a passion for learning, teamwork, and improving patient care, this role offers an exciting opportunity to make a difference.

About the Role

As a Pharmacy Support Worker (Higher Level), you will play a key role in the Technical and Clinical Services team(s) at St John’s Hospital, a renowned teaching hospital with a reputation for excellence. In this role, you will:

• Support the technical and clinical services on a rotational basis with duties including goods receipt, preparation and supply of medicines to clinical areas, labelling and supply of medicines and a ward medicines stock ordering service.
• Support the team’s ambition to expand into higher-level activities, including checking and releasing unlicensed medicines and dispensing controlled drugs. Training and development will be provided to help you build confidence and skills to undertake these extended responsibilities.
• Support the training and development of the Pharmacy Support Worker team, ensuring high standards of service delivery.
• Collaborate with senior pharmacy technicians on service improvement initiatives to optimize the efficiency of medicine supplies throughout the hospital.

Comprehensive training and support will be provided to help you succeed in this role and meet its exciting ambitions.

Why Join Us?

When you join NHS Lothian’s Pharmacy & Medicines Service, you’re joining a team that values professional growth, innovation, and collaboration. Here’s why this role could be perfect for you:

• Career progression: Gain advanced skills through structured training and expand your scope of practice.
• Supportive environment: Work with a friendly, professional team that is committed to helping you succeed.
• Impactful work: Contribute to the efficient supply of medicines, directly supporting high-quality patient care.
• Flexibility: We offer flexible working arrangements to help you achieve a better work-life balance.

About you

• Essential qualifications: Educated to SCQF Level 6, with the willingness to complete an in-house competency-based Group Award accredited by Edinburgh College within 12 months of starting.
• Previous experience in healthcare or pharmacy is beneficial but not essential—we’ll provide all the training you need.
• A passion for learning and development, with a professional attitude and commitment to providing exceptional patient care.
• Personal values aligned with NHS Lothian’s core values: quality, teamwork, care, compassion, dignity, respect, openness, honesty, and responsibility.

If you’re enthusiastic, organised, and ready to make a difference, we’d love to hear from you.

About NHS Lothian

NHS Lothian is Scotland’s second-largest health system, serving a population of 900,000 across Edinburgh, East Lothian, Midlothian, and West Lothian. Our Pharmacy & Medicines Service is committed to delivering person-centred, clinically led care, ensuring patients benefit fully from their medicines. At the Western General Hospital, you’ll join a team dedicated to excellence in patient care and professional development.

Ready to Take the Next Step?

For further information on what is included in the role and the skills/experience we’re looking for, please refer to the job description and person specification linked below. We know that a job pack can only tell part of the story. To find out more about this exciting opportunity and how it could fit your career aspirations, we warmly invite you to contact:

Carrie-Anne Pringle, Pharmacy Technical Services Manager
01506 522029| [e-mail]

or

Lesley Stewart, Lead Operational Pharmacy Technician Technical Services
01506 522040| [e-mail]

Take the first step toward a rewarding career in pharmacy—apply now!

This post requires the post holder to have a PVG Scheme membership/ record. If the post holder is not a current PVG member for the required regulatory group (i.e. child and/or adult) then an application will need to be made to Disclosure Scotland and deemed satisfactory before they can begin in post.

Due to legislative changes from 1 April 2025, this post may require a different level of criminal records check done than is currently the case. If the post is assessed as a "regulated role", your appointment will be subject to joining the Protecting Vulnerable Groups (PVG) Scheme. If there is any change to what is currently required, this will be confirmed by either the Hiring Manager or the Recruitment Team. For more details on these changes please visit: Disclosure Scotland Changes.