211866 Clerical Officer/Audio Typist

TN United Kingdom; Dumfries; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking an enthusiastic Clerical Officer/Audio Typist to join their Acute & Diagnostic Administration Services Team. This role involves transcribing patient documents from digital dictation, maintaining accurate patient records, and providing essential clerical support to clinical teams. The ideal candidate will possess strong communication and organizational skills, a keen attention to detail, and a flexible approach to work. This position offers a unique opportunity to contribute to the healthcare sector while working in a supportive team environment. If you are self-motivated and eager to make a difference, this role is perfect for you.

Qualifications

• Good communication and organization skills with attention to detail.
• Experience in administrative roles and familiarity with electronic filing.

Responsibilities

• Transcribe letters, reports, and summaries from digital dictation.
• Maintain patient records and assist clinical teams with administrative tasks.

Skills

Communication Skills

Organization Skills

Attention to Detail

Self-Motivation

Teamwork

Education

High School Diploma

Relevant Administrative Experience

Tools

Digital Dictation Software

Electronic Filing Systems

Job description

211866 Clerical Officer/Audio Typist, Dumfries

Client: NHS Scotland

Location: Dumfries, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 29d900892a2a

Job Views: 3

Posted: 13.04.2025

Expiry Date: 28.05.2025

Job Description:

We are looking to recruit an enthusiastic individual to join NHS Dumfries and Galloway’s Acute & Diagnostic Administration Services Team as a Clerical Officer / Audio Typist. The post holder will transcribe from digital dictation, letters, reports, and discharge summaries for patients from outpatient clinics, patients discharged from wards, and other outpatient appointments and will maintain patient records. Other duties also include dealing with incoming calls, mail, scanning, and electronic filing of patient information ensuring electronic files for all patient reports, letters, and general correspondence are up to date and available to the clinical team for decision/support maximizing effective use of time.

Based within both Dumfries & Galloway Royal Infirmary (DGRI) and Mountainhall Treatment Centre (MHTC), the post holder will fulfil a crucial role in providing administrative and clerical support liaising and working with allocated multi-discipline clinical teams and administration colleagues. The successful candidate should be a team player with a flexible ‘can do’ attitude as they will assist in a variety of areas depending on service level objectives. Other attributes which we would be looking for the successful candidate to demonstrate on their application form and at interview are good communication and organization skills with attention to detail, self-motivation, enthusiasm, and commitment.

This post will be supported by Colleagues / Team Leader / Administration Services Co-ordinator / Administration Services Manager.

This post is on a fixed term basis (23 months) from the date of start.

As a typing/audio test and a scenario will require to be undertaken at interview, you will need to be able to attend in person; we cannot offer interviews via Teams.

Please Note: The salary for this vacancy does not meet the minimum required for sponsorship.

ADDITIONAL INFORMATION FOR CANDIDATES

To find out more about working with NHS Dumfries and Galloway and for an insight into our friendly, beautiful corner of Scotland please visit our Work With Us web pages https://www.nhsdg.co.uk/workwithus/

APPLICATION PROCESS: https://www.careers.nhs.scot/how-to-apply/application-process/

Please note that our correspondence method is by e-mail, therefore please ensure you enter your email address accurately. Please check your e-mail regularly (including junk folders) and also your Jobtrain account for updates.

EQUALITY AND DIVERSITY
NHS Dumfries and Galloway is committed to encouraging equality and diversity among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Dumfries and Galloway welcomes applicants from all sections of the community.

PUBLIC PROTECTION
Public protection practice encompasses the recognition and management of risk in order to prevent or reduce harm to children, young people, and adults. All public protection legislation, and NHS Dumfries and Galloway (NHSDG) policies and guidance are founded on the United Nations Convention on the Rights of the Child and the European Convention on Human Rights.

RIGHT TO WORK IN THE UNITED KINGDOM
NHS Dumfries and Galloway has a legal obligation to ensure that it does not employ any worker who has not been granted the relevant permission to work in the UK.

UNITED KINGDOM REGISTRATION
NHS Dumfries & Galloway are currently unable to support OSCE Training for international nurses for vacancies.